Hymne L

Avoid Bride&Co Parkview - Brides and dress alterations

Unprofessional and unreliable retailer and definitely not skilled for alterations. On the day of our visit, the bride's dress, which was bought and handed in for alterations, could not be found!! It was found much later - back on the rail where shoppers can fit dresses. Keep in mind that she has already paid for this dress. On fitting, she noticed that it had been altered correctly, but the dress now had a mark on which makes it unwearable. Bride&Co apologised and offered to clean the dress and steam it. Low and behold - on the third try to collect the wedding dress - still noting was done and the bride left with her dress - still with the mark and creased. I then bought my evening dress on the same day for the same wedding - received good service and handed it in for alterations. On my return, the dress was so poorly altered - completely uneven - up to 5cm on different sides - that I had to be given a new dress. It wasn't clean anymore, marks on the hem and full of thread everywhere. Definitely not the experience I was hoping for!