San T

Changing terms and conditions of agreement

I've been a member for over 5 years. My yearly membership ends August 2025. 5 months remaining. Monday 10 March 2025 I wasn't able to do bookings on the website. I logged a call for assistance and was told I need to go to the website and enter credentials and then enter my bank details. Please keep in mind I've already paid up to Aug 2025. I questioned as to why as I've already paid. The consultant indicated that if I don't enter my bank details I won't be able to do any bookings. That would mean I'd loose the 5 months remaining on the contract. I was informed the previous sales consultant had under cut the yearly package and I was charged to little. The consultant then proceeded to say if I pay R1000 extra she could do bookings for me. But I won't be able to book online without my bank details even though I've already paid up front for the year. Based on the above I cannot make bookings without paying a R1000 or adding bank details to a PayPal moimooi website. But I don't owe any money so don't see the need to share my bank details just to continue making booking.