Gabriella B

R800 voucher ******

I bought 6x R800 Gateway Shopping Mall vouchers from the info desk at the mall. They were all Christmas gifts and were wrapped that day. Some of them were only actually received as gifts in Feb as my siblings had been traveling over Christmas. The same day that I gave the voucher to my brother he opened the wrapped card and we went to Gateway. He tried to swipe it and was told there wasn’t any money on it so we went to the info desk to figure out what was going on. We were told the card had been used at various stores in Gateway and outside of Gateway. As I’d watched him unwrap the gift in front of me, I was certain this was not actually the case. The staff at the info desk seemed equally confused and called their supervisor. The supervisor made a half hearted attempt at looking into it and then imp**** that perhaps people in our home had opened the gift, taken the card, spent it in various stores (seemingly in areas very far from where we live), and then returned the card and rewrapped it. Strangely the amounts on the card’s records were oddly exact - specifically the R500.00 on the dot at Checkers seemed a bit off… Unfortunately we got nowhere in the end with the supervisor and I’ve not heard back although the original interactions didn’t give me the impression she was particularly taken aback and perhaps had heard the same story from others before….