Debby R

P*ssed of Customer!!

I am very frustrated with their lack in response from they support email. I bought a phone from them, which in two months the touch screen stopped responding. Sending it out n for repairs, paying over R200 for courier costs, just to have it returned untouched. They haven’t fixed it!! After complaining, they did take the phone back in their own costs. But now it is passed the said repair time and every time I request the progress, they just tell me it is with the technician. No other explanations nothing. They do not want to refund me and the are not giving me a proper response or feedback on my queries.