TN
Thembinkosi N
Active since Oct 2024
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Withdrawal and documents submitted
Very disappointed with Jackpot City. I have been trying to withdraw my funds since last week and the experience has been extremely frustrating. I uploaded FICA documents multiple times, yet my withdrawal is still not processed. What makes it worse is that different agents give different information — some told me that only my ID was needed, so I followed their instructions, only to be told later that more documents were required. Every time I submit documents, there is another issue or excuse. The process is slow, confusing, and feels completely unhelpful. Customer service has been inconsistent and has not resolved my problem despite all the effort and time wasted. At this point, I regret using Jackpot City. Other betting platforms handle withdrawals much faster and more professionally. Jackpot City is becoming useless day by day, and this experience has completely ruined my trust in the platform.
2 replies
13 months ago
Nicole Plaatjies deserve an award
Great experience I had with metropolitan .. Nicole Plaatjies she did extremely good thank you you being patient with not only me but my whole family..
1 reply
13 months ago
Immediate payment not reflecting from 1st till to this day
On the 1st of may 2025 10h00, we made an immediate payment from Capitec to Nedbank till today I haven't received my money yet. You going to loose customers with this conduct. It's useless !!!!!!!!!!
2 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)