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Tinus V
Active since Oct 2024
2
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2 reviews3 weeks ago
******ion!
I joined Web Africa in 2020. When I joined I specifically remember there was no No Cancelation fee if you remained a client for more than 12 months. There was however a R999 fee for the router if not returned. "I however never received a router." When I recently wanted to cancel my service I was informed I needed to pay R999 for the router. I explained that I never received a router and suddenly the fee changed to a R999 cancelation fee. I went onto the web Africa website to get my old contract that said No Cancelation fee, the document was removed from my profile and it was replaced with a new contract from 2025 stating there is a cancellation fee. *********! Do not trust this ISP.
1 reply
2 months ago
Do not use Seeff!
******** company. I sold my property in Cape Town. The Seeff agent colluded with the buyer behind my back to take possession of my property without paying occupational rent. The agent asked me I was willing to allow the new owners take possession of the property after signing the contract. I agreed to this term because I was planning to relocate for work soon. After signing the contract Seeff forced me to handover the keys and to vacate my own property even though I was still paying the property mortgage, property insurance and rates and taxes and the property had not been transferred to the new owners. Seeff head office phoned me and told me according to the contact I signed I was legally obligated to hand over the property immediately without being compensated. Awful experience. Please be aware. This is ******** behavior and I will be seeking legal counsel.
0 replies
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