SS
Simone S
Active since May 2024
4
Reviews
0
Industries
Reviews
4 reviews2 weeks ago
Useless service from Momentum Insure!!!! Be warned!!
My daughter had a vehicle accident on the 20th April. It took 10 days for an assessor to give a report on the vehicle. Her car hire was for 30 days and even though I was told telephonically that it could be extended Momentum then said that the delay was due to the length of time it took to get spares so no extension. The panel beater that Momentum took her vehicle to said it would be ready tomorrow and she just received a message to say the car doesn’t start and it’s gone to a mechanic. At no stage in the past 5 weeks has she been contacted by Momentum.
1 reply
1 month ago
It only takes one person
After initial frustration Maggie Dlamini gave fantastic service after a vehicle accident.
1 reply
1 month ago
Using the Outsurance App to log a claim is so easy
Using the Outsurance App to log a claim is so easy. Within minutes a message was received in response and my claim was handled quickly and efficiently. Excellent service from Outsurance.
1 reply
25 months ago
Useless delivery and service
I ordered a washing machine after making sure the delivery date suited me. On the day, 10 May, I received a notification that my order would be delivered. I then received a phone call to make sure I was at home. I waited all afternoon and at 17:30 received a notification that it would be delivered on Monday. I drove to the depot I knew this morning and then to the other one (on the other side of Nelspruit) to find that it was closed until Monday. I have sent an email and a message on Messenger to Takealot but have not received any response. Obviously my loyalty will now move elsewhere. If I could cancel this order I would!!!
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
1 (25%)
2 Star
0 (0%)
1 Star
2 (50%)