LS
Lerato S
Active since Apr 2024
4
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0
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Reviews
4 reviews4 months ago
Stay Away From PayjustNow - You will cry!!
I bought an item on takealot via PayJustNow which i subsequently returned back. The money (R1217) was refunded to my wallet and i then put in a withdrawal request. This request was rep**** to with an email saying that my bank account could not be verified and that i should send proof of bank account details, which i immediately sent back. This was all done on 23 Jan 2026. I have been trying to communicate via the chat app and ive tried calling only to get a robotised text to speech voice telling me that all the agents are busy (this is probably one person running this entire establishment i suppose). I would strongly advise against using this platform as you will get no help and your money will just disappear into thin air. And reading other peoples reviews tells me that this is how they operate in general. Sounds like a **** in my opinion! STAY AWAY!!
0 replies
10 months ago
Heartbreaking Experience – Zero Communication & Still No Refund
My experience with Rawson Properties and agent Adel Nel has been incredibly upsetting. I paid an admin fee in good faith, trusting that my application would be handled professionally. Instead, I was met with silence, unanswered calls, abrupt hang-ups, and empty promises of “I’ll call you tomorrow” that never happened. Every update I received was because I had to ask repeatedly — never because they reached out to me. On 7 August, after enduring this for far too long, I asked for a refund. I followed up again on 11 August, but to this day I am still waiting for my money back. This is not just an inconvenience — it has real-life consequences for people and their families who urgently need housing. In my personal experience, this agency showed no urgency, no accountability, and no respect for the trust placed in them. I strongly caution others to think very carefully before using their services, as delays and lack of communication like this could leave your family without a home.
0 replies
20 months ago
Disappointing Service – Refused Refund for Incorrect Battery Despite Providing Details Before Purchase
I had an incredibly frustrating experience with Astrum Peripherals, and their poor handling of a simple issue has left me extremely dissatisfied. Before placing my order, I made sure to send them the exact battery details, including the serial numbers, to ensure they would supply the correct one. Despite this, they still sent me the wrong battery. When I reached out to resolve the issue, providing all the necessary proof and details again, I was shocked by their response. Instead of offering a refund, they only offered me store credit. This was completely unacceptable, as I needed the refund to purchase the correct battery from another supplier. I had made it crystal clear that I could not use the credit, but they refused to budge. I went above and beyond to make sure there were no mistakes by providing the correct battery information before the order, yet Astrum still failed to supply the right product. And instead of owning their mistake and refunding me, they pushed me into accepting credit I didn’t want or need. Their unwillingness to provide a proper refund and their lack of accountability are simply unacceptable. I’ve now had to spend even more time and effort finding the correct battery elsewhere, all because of Astrum's poor service. I strongly recommend avoiding Astrum Peripherals if you value clear communication, proper customer service, and timely refunds. They’ve lost my business for good.
0 replies
26 months ago
Urgent Matter: First National Bank's Withholding of Funds Affecting Tertiary Institution's Preparation for Exams
I am profoundly dismayed by the recent conduct of First National Bank (FNB), which is significantly impacting not only my business but also the critical operations of a tertiary institution, our client. I expected a seamless transaction process, yet the actions of FNB have led to severe consequences that cannot be understated. Despite promptly transferring funds from my Nedbank account to the supplier's account held at FNB, the funds are being inexplicably withheld by FNB, hampering our ability to fulfill our obligations to the tertiary institution. This delay is not merely an inconvenience; it is jeopardizing the institution's preparation for upcoming exams, as the material we provide is urgently needed for student preparation. What exacerbates this situation is that FNB has flagged the transaction as suspected *****, despite our bank, Nedbank, verifying the transaction as legitimate and not *****ulent. This unjustified suspicion is causing unnecessary delays and compounding the already dire consequences of the withheld funds. The ramifications of FNB's actions are profound: 1. Damage to Client Relationships: Our longstanding relationship with the tertiary institution is at risk of being irreparably damaged due to FNB's withholding of funds. Our inability to deliver essential materials in a timely manner reflects poorly on our commitment to our clients' needs and undermines the trust they have placed in us. 2. Disruption to Academic Operations: The delay in receiving the necessary materials is impeding the institution's ability to adequately prepare students for exams. This is not a matter of inconvenience but a significant hindrance to the institution's core mission of education. 3. Urgency of Resolution: Time is of the essence, and every moment that passes without resolution exacerbates the situation. FNB's lack of transparency and urgency in resolving this matter is unacceptable given the critical nature of the materials and the impending exams. In conclusion, First National Bank's withholding of funds, coupled with their unjustified suspicion of *****, is not only disrupting our business operations but also jeopardizing the academic preparedness of a tertiary institution and its students. This incident is tarnishing our reputation and credibility with our clients, and the urgency of the matter cannot be overstated. We implore FNB to rectify this situation immediately, lift the flag on the transaction, and release the funds to ensure the timely delivery of materials essential for the institution's academic activities.
1 reply
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1 Star
4 (100%)