AS
Ayanda S
Active since Mar 2024
3
Reviews
0
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Reviews
3 reviews4 weeks ago
Happy Customer
I had an excellent experience with Zinfin. They assisted me professionally and efficiently with removing my debt review flag from my profile, and the entire process was much smoother than I expected. Their team kept me informed every step of the way, answered all my questions promptly, and handled everything with professionalism and care. What stood out most was their transparency and commitment to helping me resolve the issue as quickly as possible. Thanks to Zinfin, my profile was successfully updated, and I can finally move forward financially with peace of mind. I highly recommend their services to anyone needing assistance with debt review clearance or credit profile matters. Thank you again to the Zinfin team for the outstanding service!
0 replies
6 months ago
The advisor was attentive and displayed great attention to detail
The advisor was attentive and displayed great attention to detail. Exceptional customer service
1 reply
27 months ago
*****
I have been with Old Mutual for 7 years now. Late last year, I received a call from one of the consultants who was conducting a customer profile check to ensure that all my details were still correct. To my surprise, I discovered that a **** profile had been created using my stepmother's details, including her ID number. It is important to note that I do not have a stepfather. I find it alarming that a male and a female could have the same ID number, and it is concerning that this oversight went unnoticed. I have been in contact with the Forensic department regarding this matter for the past 5 months. I made a call this morning, and the issue was escalated. I have been informed that I should receive a call by tomorrow. My reference number for this case is HUBESC7871164. I want to express my frustration by stating that I believe Old Mutual is involved in *****ulent activities. I need this resolved ASAP!!
1 reply
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
1 (33.333333333333336%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)