SP
Stephan P
Active since Feb 2024
2
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2 reviews12 months ago
Edgy Sales, also known as BT Games, won't honor the warranty.
Bought a mouse from "Edgy Sales" on takealot.com. If you look it up, you get a website, edgysales.co.za, which redirects to the BT Games website. They refused to honor the mouse's warranty after the left click stopped working and **** to takealot, saying it was a Windows setting and that the mouse was working fine. I tested the mouse on three different computers, and they all had the same left-click issue. BT Games won't honor warranties.
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12 months ago
Think Twice before you buy from Takealot.
Bought a mouse through them, and after 1.8 years of use, the left click stopped working correctly. After sending it back under warranty, they sent it to the seller, who claimed there were zero issues—a lie! Think twice before buying from Takealot, as they don't verify their sellers' claims. Fortunately, we now have Amazon, which offers much better customer support.
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