CH
Craig H
Active since Nov 2023
3
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0
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Reviews
3 reviews19 months ago
DONT TOUCH THEM WITH A BARGE POLE. RUN RUN RUN!
Hideous. Outright LIZARDEOUS. When you upgrade via MTN's 135, MTN farms the process out to third parties like Ignition and MobilesPlus. You are not made aware. MTN does not tell you. Then MobilesPlus ****s up the upgrade process and you have to get it reversed through the third party. That reversal gets ****ed up by same and you are left making DOZENS of calls and mails to MTN retentions dept, postpaid dept, complaints dept, 135, then back to Ignition and MobilesPlus. Back and forth and back and forth....each one blaming the other. You have to contact Ignition on a landline - the cost!!! Thanks for the experience though - taught me that I will never never EVER again consider a mobile contract! Keep it up guys.
0 replies
19 months ago
DO NOT TOUCH WITH A BARGE POLE. RUN RUN RUN!
Hideous, ****** LIZARDEOUS. When you upgrade via MTN's 135, MTN farms the process out to these dreadful specimens and their subdivisions like MobilesPlus. You are not made aware. MTN does not tell you. Then MobilesPlus ****s up the upgrade process and you have to reverse it. That reversal gets ****ed up and you are left making DOZENS of calls to MTN retentions dept, then back to Ignition and back and forward and back and forward....each one blaming the other. You have to contact Ignition on a landline - the cost!!! Thanks for the experience though - taught me that I will never never EVER again consider a phone contract! Keep it up guys.
1 reply
19 months ago
DO NOT TOUCH WITH A BARGE POLE. RUN RUN RUN.
DO NOT TOUCH WITH A BARGE POLE. RUN RUN RUN! Hideous ********** LIZARDEOUS. When you upgrade via MTN's 135 they farm the process out to these dreadful specimens. You are not aware. MTN does not tell you. Then MobilesPlus ****s up the upgrade process and you have to reverse it. That reversal gets ****ed up and you are left making DOZENS of calls to MTN retentions, then MobilesPlus and back and forward and back and forward....each one blaming the other. MobilesPlus has only a landline available only through a parent company!
0 replies
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3 (100%)