KM
Kgomotso M
Active since Oct 2023
13
Reviews
0
Industries
Reviews
13 reviews2 months ago
Expired Eggs and Tampered Packaging
This is the second time I have been sold expired eggs from Pick n Pay Online, which is extremely disappointing and concerning. On this occasion, the expiry date on the egg box had been deliberately torn off, making it impossible to verify the freshness at the time of delivery. Within just two days, the eggs began to emit a foul smell, and to my horror, some even contained worms. This poses a serious health risk and reflects very poor quality control and food safety standards. It is unacceptable for a retailer of this size to allow such incidents to occur, especially more than once. Customers should be able to trust that the food they receive is safe for consumption.
1 reply
7 months ago
Poor Service and Unreliable Tracking Device
I’m very disappointed with Matrix’s service. I’ve been trying to get assistance regarding my enquiries, but no one gets back to me. The salespeople hang up on me when I call, which is extremely unprofessional. On top of that, the tracking device is giving incorrect information, and I can’t seem to get any proper help to resolve the issue.
1 reply
8 months ago
I spoke to Karabo, and he was helpful
I spoke to Karabo, and he was helpful. The service was hassle-free.
1 reply
13 months ago
****mers!
I bought a ticket from APMWC, and the bus was delayed with no communication. After struggling to reach customer care, I was told two hours after the scheduled departure that it would be four hours late. When I asked for a refund or to reschedule, they refused. This company is a ****, with poor service and zero respect for customers. I will never use them again and strongly advise others to avoid them.
0 replies
13 months ago
****mers!
I bought a ticket from APMWC, and the bus was delayed with no communication. After struggling to reach customer care, I was told two hours after the scheduled departure that it would be four hours late. When I asked for a refund or to reschedule, they refused. This company is a ****, with poor service and zero respect for customers. I will never use them again and strongly advise others to avoid them.
0 replies
18 months ago
Terrible Service and Unresolved Payment ****
I placed a lay-by order on their website and paid a R1000 deposit, but it never reflected. I tried contacting their customer care, but there were no agents available to assist. I also reached out via email but have received no assistance to date.
0 replies
19 months ago
REGRETS, REGRETS, REGRETS.
Poor communication and zero accountability. They never attended to complains, full of empty promises.
0 replies
19 months ago
No service!
If I could give them no star at all. Delayed deliveries with no communication at all.
0 replies
25 months ago
REGRET, REGRET, REGRET!
I'm overwhelmed with regret. My profile verification has been pending for over a week now. Every time I reach out to their support, I'm assured that it's being addressed, but nothing changes, and my funds remain withheld. This is impacting my business since I rely on that money to restock.
1 reply
25 months ago
**** ALERT: Win & Scratch competition
On Saturday I was informed about Game’s birthday competition which involved scanning your till sleep to win a voucher. I did as instructed and won, when I went instore to redeem I was sent from pillar to post with no assistance despite providing the sms with the voucher number . This competion is a ****, Game is a ****!
4 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (92.3076923076923%)