DM
David M
Active since Jun 2010
10
Reviews
0
Industries
Reviews
10 reviews5 months ago
Bootlegger Blouberg
My family and I had breakfast at Bootlegger Blouberg (five of us) on 10 Jan 2026. My wife and I wanted to stay, and I just saw my kids off. A very entitled waitress with an attitude told my wife to move to a smaller table. My wife, who has difficulty walking due to a hip replacement, wanted to sit a bit to enjoy the view whilst waiting for me. When my wife said she was waiting for me, I wanted to sit and work for a bit. The waitress said rudely that this was not allowed, and my wife had to leave. I understand that there are policies in place for working in coffee bars, but all of this could be conveyed in a respectful manner. Shame on you, Bootlegger Blouberg!!
0 replies
9 months ago
Celini Brooklynn
My wife decided to buy a R4000 Polo handbag at Celini Brooklynn, Pretoria on 6 Sep 2025. When she asked for a discount (which apparently all the other Celini's are prepared to give), the manager said they are not allowed. Is this a case of ************** against an older white client?
0 replies
17 months ago
MTN Online UPGrade misinformation
I've requested an online upgrade of my phone on 17 Dec 2024, but after many inquiries found out there was no stock available... my email to MTN speaks for itself. "Dear Customer Care Representative I’ve called MTN (135) and the 086 123 6666 number more than once this week to find out what is going on with my application (order 1-51204684817). I also enquired at MTN Brooklynn. The final story is that there is no stock for the iPhone 6 Plus I’ve requested. I am highly upset about this because when I made my upgrade request with the online consultant on 17 December 2024, he said there was stock available - otherwise I would not have proceeded with the upgrade! I can fully understand 3 to 10 working days for completion of this process, but I have thus been misled by MTN about the availability of the phone. Can you please provide me with a satisfactory answer as to why your consultant said there was stock available?"
0 replies
20 months ago
Woolworths Menlyn star service!
The past weekend, my wife wanted to buy sunglasses at Sunglass Hut in Menlyn Woolworths and submit a discount WW voucher. The voucher stated that certain brands were excluded. Unfortunately, Sunglass Hut did not accept the voucher because it did not specify that Sunglass Hut was included in the promotion. My wife seriously interrogated this claim because a sale at Sunglasshut is, in principle, a WW sale. This went on to such an extent that we had two Sunglass Hut personnel members, two WW managers, and numerous outside phone calls attending to our query. In the end, we left, but soon, manager Clive ran after us, panting and shouting that they'd solved the problem and that we could still buy the glasses and use the voucher. My wife was met by manager Jessica, who promptly handed her a bouquet of flowers and chocolates accompanied by a sincere apology. We managed to complete the transaction. Woolworths Menlyn and managers, thank you for going the extra mile and accommodating your customers -- and for doing it in such style!!! Well done!
0 replies
24 months ago
Slanker met Sarie
My wife had the following experience with Sarie Magazine: "I've enrolled for the Sarie Magazine's Slanker met Sarie (https://slankermetsarie.co.za/). I've made the payment and registered. Since then, I have received no communication or documents about the nutritional plan, or a link how to access the programme I have sent several emails but received no response. I am worried that this might be a **** and not a real programme."
0 replies
28 months ago
Tashas, Lynnwood: excellent food, service and ambiance!!
My wife and I dine regularly at Tashas Lynnwood Bridge. My evaluation of other restaurants in terms of service and the quality of food, uses this particular branch of Tashas as the golden standard. Pano, the manager, runs a highly professional establishment with excellent service, friendly staff that make you feel like family, and of course, excellent food, whatever dish you try.
0 replies
38 months ago
GEPF not finalising funeral claim
As the executor for my mother-in-law's estate, Ive submitted her claim to GEPF in September 2022 - the experience has been torturous. Suffice to say that it has not been finalised yet and I am calling almost every week to find out what the progress is. Over the months, to date (April 2023) I have made 18 calls just to be told I should follow up in a week's time.
0 replies
40 months ago
Excellent after sales and support service from Tevega/Connoisseur Roofs
I need to thank and congratulate Fanie and his team for years of excellent after-sales service and support. We sealed our roof years ago, and Connoisseur Roofs honours their 10-year guarantee excellently. Thank you for your willingness to come and check the roof and do repairs professionally and quickly. Fanie always gets back to me!!
0 replies
48 months ago
Personnel at Menlyn, Lynnwood and Kollonade Mr Price home lack customer relationstraining
We found on numerous occasions at various branches of Mr Price Home (Menlyn, Kollonade and Lynnwood) that the personnel was unhelpful, reluctant to look for stock, and very unhelpful when returning items even to the point of being rude. It seems as if Mr Price does not train their personnel to deal with customers with courtesy and respect.
2 replies
89 months ago
Telkom cancelled my service without my permission
My adventure with Telkom started Sep 2018. My line was cut because my account was apparently in arrears - which it is was not. After pointing this via multiple means (telkom chat line, phoning in, going to Menlyn Telkom) out, and required to pay over R100 immediately (not reflected on my account though), Telkom restored my services (line and internet). Then 16 Jan 2019 everything was cut again. I logged a fault, and phone line was restored. Except my internet access! After multiple calls and chats on chat line, it first seemed if my account was suspended; no one could tell me the reason. A number of visits to Menlyn telkom and telkom enquiries/chats someone saw that my service was asked to be cancelled in Sept 2018 and this order was merely executed now. I did not ask for any cancellation and it then appeared that someone in Telkom accounting cancelled my service on grounds of me being deceased. I have to put in an order again telkom told me, to reinstate my service (which I did). Another visit to Telkom Menlyn and the friendly staff informed me that the new order is stuck because of credit vetting. I explained that I am alive, I did not ask for my service to be cancelled and I do not need to go through the whole process of applying, and especially not credit vetting becuase i am supposedly an exiting customer! Even more disconcerting is that the nice package I had with telkom will now be much more expensive when installed. (Well, this is one way telkom can get people off previous specials and on more expensive packages!) Anyway, Menlyn acknowledged that it was a telkom fault (I am alive and I did not ask for the cancellation) and tried to motivate speeding up the process - so I still have to go through the new order process and I still have no service. Interesting, my phone line was cut off again on 23 Jan 2019. So goodbye Telkom, I am cancelling all my services with you despite being a loyal customer for almost 40 years.
1 reply
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (70%)