TM
Tee M
Active since Jul 2023
4
Reviews
0
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Reviews
4 reviews3 weeks ago
I had a lovely experience with Lee-Anne and SK and the guy who inspected the car when I returned it (apologies, I forgot his name)
I had a lovely experience with Lee-Anne and SK and the guy who inspected the car when I returned it (apologies, I forgot his name). They work at the East London branch. I will definitely be renting a car from Pace more often. The process was seamless, they made me feel like I'm their only client and gave great advice during the process. I am a happy Pacer ✨
1 reply
2 months ago
I would like to writ...
I would like to write a review about Auto & General (Ntombizodwa Mabena) She was very swift with assisting me and very friendly
1 reply
35 months ago
Impeccable Service
Emma, the first lady I dealt with at the Europcar Braamfontein branch was such a sweetheart. She made me understand every phase of the process and kept communicating with me while I waited for my hired car. At some point I had to go to their offices and that lady was super helpful and kind. I appreciate how she didn't take the trauma that I had gone through. You're amazing sisi! I also dealt with Nasiphi from Braamfontein branch, now that was another stressful process for me but she was so patient, so understanding and worked around my requirements! There was a point where I felt like I wanted to burst into tears because of how I felt but for some reason Nasiphi and I burst into laughter over the phone because that's how accommodating and comforting her assistance was!
1 reply
35 months ago
Above Excellent Service
I just wanted to give a huge shoutout to David from the Braamfontein branch. I have had two interactions with him and both times he has left me feeling comfortable and at ease. I have never received such great service from a stranger. As a young lady who panicks whenever anything happens with my car, David has gone above and beyond, didn't only do his job but kept me calm and ran around for me like I was family. Please do celebrate him, he is honestly an amazing person with outstanding customer service. I really do hope that more Europcar personnel learn from David's people skills. I could give details but this review would be so long and it would all be giving him his flowers honestly! Big Ups David, you're a champion sir!
1 reply
Review Distribution
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