RM
Rory M
Active since Jun 2023
2
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2 reviews1 month ago
*****ULENT VEHICLE SALE!
I purchased a 2019 Volkswagen Amarok 3.0 V6 from Espag Automotive in March 2026 and the experience has been extremely disappointing. Within roughly three weeks, the vehicle developed multiple faults, including engine warning lights, and ultimately suffered a catastrophic mechanical failure that left me stranded and requiring a tow truck while I was in the process of returning it to the dealership. I later discovered the vehicle had allegedly been modified (downpipes and software remapping), which was never disclosed during the sale. I subsequently received confirmation that the warranty sold with the vehicle was effectively void because of these modifications. Had this been disclosed upfront, I would never have purchased the vehicle. What has been most disappointing is the complete lack of accountability and customer care throughout this process. Rather than trying to resolve the matter constructively, the dealership focused primarily on denying liability and shifting blame. To this day, the owner, Pieter Espag, has not even had the decency to pick up the phone and contact me personally regarding a vehicle that failed within weeks of purchase. I understand that used vehicles can develop faults, but a major engine failure within weeks, combined with undisclosed modifications and an invalid warranty, is simply unacceptable. The matter has now been escalated to the finance institution and the Motor Industry Ombudsman of South Africa. Based on my experience, I would strongly advise buyers to proceed with EXTREME CAUTION!
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37 months ago
Exceptional
Exceptional: Stainless and Glass Solutions Gauteng On multiple occasions, I have had an amazing experience working with Stainless and Glass Solutions Gauteng. They are experts in stainless steel and glass solutions and have delivered outstanding results for my projects. The craftsmanship and attention to detail demonstrated by their team were impressive. Their stainless-steel products were not only functional but also added elegance to the overall designs. I was also impressed by their professionalism and ability to meet deadlines. They communicated effectively and kept me updated throughout the project, which made the process smooth and hassle-free. Their customer-centric approach stood out. They listened to my needs, addressed my concerns, and provided excellent after-sales service. They truly care about their clients' satisfaction. I highly recommend Stainless and Glass Solutions Gauteng for any stainless steel and glass projects. Their expertise, professionalism, and exceptional customer service make them a standout company in the industry. I am thrilled with the outcome of my projects and will choose them for future needs.
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