Sean V

Worthless warranty

I bough the new Scott spark 950 2 years ago.  My frame has developed a crack now and they refuse to warranty the claim. They only willing to sell me the frame without the rear triangle in a different colour for 24k. So in essence make more money from me and I have a bike that is two different colours.  The warranty specifically states that the bike has a 3 year warranty and if you service at a certified dealer then you have a 5 year warranty.  The fault that caused the crack stems from a recall on the shock bolt. Well at least I see info on other sites talking to the recall. I was never notified. They also say they would have honoured the warranty if it was in the first 3 months. This makes no sense as I could easily do less mileage than someone else in 2 years than them in 3 months. In essence their warranty is worthless