Active since Oct 2022
They have the worst customer service. I ordered items that I have not received and also didn't get a refund. I have been trying for 2 weeks to get in touch with someone to help me and no one is getting back to me.
If I could give Medihelp 50 stars, I would do it with a smile. We changed to Medihelp Medical aid on 01/02/2025 and my husband had some very bad luck with his health in Feb 2025. They approved his hospitalization (had to be hospitalized twice) and paid 95% of the claims. If anyone is looking for a medical aid. This is the one!!!!!
I have never received service better than Titan-Jet. Every order I have ever placed online has went smoothly without any complications. They are very fast to complete orders and always get back to you regarding any queries. I have been working with Adriaan van Zyl, Bianca Brutten and Anika (not sure what her surname is). They are always sooo helpful and friendly! Hats off to you and thank you for making things so easy.
I placed my order online precisely 10 days ago. I have sent 5 emails and never received any reply. I have called 5 times and not once could they tell me "you have to send your courier". Every time it was just "it is out for delivery". This morning when I called after asking for a tracking number they only told me that I need to send my courier. Worst service ever and I will definitely not be using them again.