IM
Innocentia M
Active since Sep 2022
19
Reviews
0
Industries
Reviews
19 reviews2 months ago
Telkom LTE router not working
I am extremely disappointed with the service I’ve received regarding my WiFi router. My internet has not been working since Friday, yet I received an SMS on Sunday stating that the issue has been resolved. This is very frustrating because my router is still not working, and I am left without internet access. I rely on this service, and it is unacceptable to be told the issue is fixed when it clearly is not. What makes this worse is that billing continues as normal, despite me not receiving the service I am paying for. I urgently request that this matter be properly resolved, and that someone investigates and fixes the issue as soon as possible.
0 replies
4 months ago
Cancellation 😞
I’m really disappointed with Capital Legacy. I called to cancel my policy, but no one has contacted me to assist. It’s been two weeks now. They were very quick to help me open the policy, but once you’re a client, the response is poor.
1 reply
5 months ago
I'm happy with the S...
I'm happy with the Service I received ☺️ today and he was so friendly ☺️
1 reply
7 months ago
She communicated wel...
She communicated well with me and she explained to me all the details
1 reply
13 months ago
Concern Regarding Poor Service Delivery
I placed my order on 29 April 2024, and I am still waiting for it to be delivered. I was assured that it would arrive on Saturday, but unfortunately, I did not receive anything. Since Monday, I’ve been trying to follow up via phone with no communication or updates from your side. This delay is concerning, and I kindly request an urgent update on the status of my order and a confirmed delivery timeline.
0 replies
28 months ago
Credit card
Since March 2023, I have been sending emails to [email protected] in an attempt to make arrangements for my credit card. Additionally, I've made numerous calls to the provided number, but it was not functional. Consequently, my credit score status now reflects as default. I was attempting to arrange matters before they escalated, which unfortunately has now occurred. I'm uncertain of the next steps or processes involved as I've been informed that my case has been handed over to the legal team. Could you please advise me on what to do next? Thank you. Please kindly assist me, Absa Team. I have previously attempted to reach out to the arrangement team via email because I foresee that I will not be able to afford the minimum payments.
10 replies
28 months ago
FinchoicePay brought from Bamboo Mattresses.
I purchased a bed from Bamboo Mattresses using FinchoicePay on February 16, 2024. However, the service provider, Bamboo Mattresses, has not been communicating with me. The debit order is scheduled for February 25, 2024, for a purchase I have not received any communication about regarding order confirmation or delivery details. I'm beginning to regret choosing this option. Their landline appears to be out of service, and despite sending a WhatsApp message, I haven't received any response from them.
4 replies
28 months ago
No communication
I've attempted to contact the landline number, 010 006 7022, multiple times, but it seems to be either busy or not even ringing. Additionally, I've sent a WhatsApp message without any success. My inquiry pertains to the delivery of the bed, as I was informed that it would be delivered on Wednesday, albeit without a specified time slot. Could you please liaise with your clients regarding this matter? It's concerning that there hasn't been any communication regarding the placement of the order or the expected delivery time. I find it unfair that I will be charged for the bed without receiving adequate communication from the company I purchased it from.
0 replies
Review Distribution
5 Star
5 (26.31578947368421%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (73.6842105263158%)