PD
Philiswa D
Active since Apr 2022
5
Reviews
0
Industries
Reviews
5 reviews2 weeks ago
Makro is the worst
Makro still has not refunded me fi a faulty washing machine they sold me to me in December 2025. To date, no resolutions or even communication. I will never give up for my money!!
1 reply
3 weeks ago
Stay away from Makro online
Please guys stay away from Makro online, they sell faulty appliances. I have been following up on my refund, 6 months later, there is still no resolution, they even stopped responding to my emails now.
1 reply
2 months ago
Makro online is the worst
Oh Makro online? the worst!! 3 months later I am still chasing you for my refund.
3 replies
3 months ago
Makro sold me a faulty washing machine - Return request rejected
I am having the worst experience with Makro !! I bought a brand new washing machine from Makro online on 19th December last year. From day one, it was faulty, very unstable and extremely noisy. I contacted Makro and was advised to log a return. They collected the machine on 02 January 2026, and I was told my refund would be processed in 3 - 5 days. A week passed, nothing. I followed up, and was told my return was “pending assessment.” Another week went by. I kept calling and emailing, getting the same excuses. Finally, on 12th February, they rejected my return, claiming “no faults were noted,” and said a technician would be assigned instead. The machine was delivered back while I was at work and my helper received it. When I got home, I found a huge dent on it, along with an assessment report stating the machine was unstable and made excessive noise due to a DENT. Let me be clear guys, when Makro collected it, the machine had no dents. I called them again and sent emails about these new developments, they told me to log another return, and I did. It was rejected 4 times, I also had 2 consultants from Makro logging the return on my behalf, still those attempts were rejected. All I get from Makro are apologies and promises that they’re “investigating.” It’s been almost 3 months now. I’m stuck with a machine I can’t use, that I paid for, and that somehow came back with more problems than when it left. Honestly, until when? Makro SA
13 replies
51 months ago
Motor vehicle insurance claim
Discovery South Africa is the worst insurance ever 😡😡, they took forever to approve my motor vehicle claim and chose the worst Panel Beaters (Elegant Square to be specific). I have honestly lost patience, imagine I was in an accident on 01 January 2022, up to this day 04 April 2022 my car is not back when I was told that they would finish working on my car in two weeks, now I hear stories. I have been following with calls and emails. After 35 days I returned the rental car and For a good two weeks I hired a car from my pocket because the Panel Beaters had ordered parts from VW, and Discovery could not extend my rental car for parts delays. Parts were delivered, I was hopeful but only to hear stories again. I went to the Panel Beaters because I wanted to see if they were really working on my car, but they didn’t allow me. I then found out that they stripped my vehicle only in March and there there were additional parts were needed. I went crazy and called discovery to complain because my vehicle was with the Panel Beaters since January, why was it stripped in March ??. They gave me a rental car again for two weeks, then kept extending up until tomorrow, the 5th April 2022 and now they are saying I’ve had it for more than 65 days so I must return it. But how ? When my car is still not back and it’s not clear when am I getting it back.
2 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (100%)