HV
Hermanus T
Active since Mar 2022
6
Reviews
0
Industries
Reviews
6 reviews29 months ago
Defy parts & spares run around
Purchased a new Defy washing machine, after 1 week a mouse damaged the plastic water pipes. We called defy to assist with replacement parts and repair , technician came out to home on 3 January. He advised he need to order pipes and said pump also need replacement as it is on unit. No problem for me as long as wife get washing machine ready without messing water. Job order 1906402. First they tell me they had to do a stock take and could not order spares, then they tell me the Defy branch in Durban must deliver to Gauteng and nobody knows when it will be delivered. Takealot and courier companies deliver within 2 working days. Defy service very poor , 2 weeks later and still waiting with no understanding from their service support staff of their business processes.
0 replies
30 months ago
Quick, fast and effiecient
Thank you, for easy , fast and efficient operation.
1 reply
31 months ago
Great quality, friendly quick service.
Quick friendly service, great quality perfumes.
1 reply
38 months ago
Great and friendly service
Great and friendly service received from Keith Smith.
0 replies
52 months ago
Non Delivery 3 months still waiting
Ordered (order 27808) an AC Adopter power supply for a Celestron telescope on 11 December 2021. It showed in stock with 10-25 days working days delivery. Still awaiting , it is now 2 March and they do not respond. Very poor service and communication,
0 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)