T
Theunis K
Active since Jan 2022
4
Reviews
0
Industries
Reviews
4 reviews10 months ago
Very efficient and helpfull, great service
Very efficient and helpfull, great service. Helped me through the process, showed the vehicle, explained functions of vehicle.
1 reply
26 months ago
MTN customer service non existent and extremely frustrating
Order uncapped LTE data sim with router online. When we opened the MTN packaging, we found a used router and transformer. The wires were even joined and taped. Informed MTN call centre immediatly and we were told they cannot replace the router. We have to take it to a MTN shop. So we took it to the closest MTN shop but were told they cannot help us as they are a franchise, we should go to a MTN direct store. So we drove 30 minutes to the direct store. They checked the router and found it was not working, but could not replace it because we ordered online. According to them, we have to phone the online call centre, cancel the contract (loosing the deposit etc.), and get another contract and pay deposit again. It seems no one in MTN is willing to solve their customers problem.
0 replies
29 months ago
Checkers 60/60 deliveries incorrect
Checkers 60/60 incorrect delivery. Trying to resolve the issue with call centre is frustrating - spent more than 4.5 hours to resolve. Eventually they told us that they will refund the order, and collect the incorrectly delivered package. Not the first time we have had issues with 60/60 deliveries.
0 replies
53 months ago
I was assisted by Marizel Bernardo and she worked through the process in a very professional manner
I was assisted by Marizel Bernardo and she worked through the process in a very professional manner. I am really impressed with service i have received.
2 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (50%)