Active since Dec 2021
On Sunday evening I bought 3x chicken tighs, I was told it would be a few min wait as they still were cooking. When I got home the whole box was soaked in oil the chicken was not crispy and out of hunger had a little which made me sick. Next morning I saw I could report this to KFC which I did, after their response I supp**** everything they asked for and now I’m still in the dark as to how they are going to help. This was my first and last time I will ever go back and buy any more from them plus I’m disappointed with the customer care for not getting back to me….very bad experience to say the least. This was the out let in Parklands. CAS-3017598-B1F6P6
I was over charged at the exit in Century city July 2025, I I submitted a refund claim at Tableview 7 July after waiting for a month I went back to Tableview they told me to contact the CT offices which I did, then I’m told by the office They have not received my claim form…I then sent them a photo copy of my claim with the proof from Tableview, after several emails I’m still waiting and nothing is getting done, it’s almost 2 months is this a **** to make extra funds it’s just not acceptable.
After my Oder was placed on the 6 August with an expected delivery between 11 & 18 August I contacted them yesterday after no delivery or any communication about my order. I was told my order is out of stock….what I shock, they take the order and keep me in the dark all this time, is this ethical? If they had stock when I ordered why is there no stock now? If I hadn’t contacted them I would still be none the wiser, support quickly sent me and email after this event…. I’m beyond upset. Now I have no idea of when there will be stock either.
I written several emails to DSTV as my competition entry on their app does not work. As before they tell me to uninstall and reinstall the app, it still doesn’t work. Then they send me a link to report the problem. The link has nothing to do with completion entries it’s for other rewards so obviously it won’t work. It’s so frustrating. I send screen shots of the problem and they can’t get it right. They must reply by email and not try and call me as I need concrete help.
Highly recommended, speedy reliable excellent service. As a pensioner your kindness and generous manner to help was exceptional. Thank from the bottom of my heart.
At the beginning of every month on the rewards you can spin the wheel and win prises. I won aA money-can’t -buy experience with my spin on Wednesday 6 Nov. Usually you get an email immediately with a voucher and a PIN number . I didn’t receive an email or SMS so I wrote to them on Thursday, still no reply so I wrote again on Sunday, eventually I had a response but the first person helping kept saying they are resending the voucher, you can do nothing unless you get a PIN number so a few emails were exchanged until someone realised that I’m telling them I need a PIN number to use on the portal otherwise I cannot claim. They said they would escalate the problem and get back to me…we’ll I’m still waiting.
I recently wrote an unsatisfactory review about Renu as I was not happy about unfinished painting after they left our premises. But I’m very happy to report they returned to complete everything and have gone over and above my expectations to ensure that I am happy. I would highly recommend this company for taking account of my review and immediately taking action to rectify what was previously reported. Well done Renu and all your team! Stunning workmanship.
I have been having an on going problem, first my reward for an upgrade for a month was not activated. Now I’m being billed for the upgrade instead of getting the reward. Is this not *****, how can you give an anniversary upgrade reward for a month and now I must pay for it? This is a ****…..I truly don’t need this outright ******** business in my life…fix your rewards properly or don’t give them….reverse it I don’t need it.
I won an upgrade and I have been trying since the beginning of August to get it activated….I’m going from pillow to posts. Email tells me to fill in a form which I have done several times and then I get another email so it just goes on and on. If they are not giving me the upgrade just say so, don’t mess me around
I wrote and reported several pot holes in the Tableview area Cape Town on their service requests, I even forwarded the case numbers to the Cllr of the DA…road works gave me a progress report But when it read complete I was very alarmed as out of 4 reports only one was completed, and very poorly to say the least. The DA promised to follow up but nothing more has been done. The biggest pot hole has been there for over 8 months now and it just gets bigger and bigger….very disappointed.
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