Tommy M's Profile | Hellopeter

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Tommy M

Active since Dec 2021

5

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0

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5 reviews

2 months ago

Nothings changed

So I'm back again regarding this company.I left a review regarding their lack of service a while ago,but was contacted by a manager asking me to delete my review and they will get me the assistance that I need.To my better judgment, I deleted it.The service remains the same,non existent. I had to contact the Master of the court directly, (and please bear in mind that capital has been paid to do what I'm doing myself)to get answers. With 1 phone call and 2 emails to the court,I have gathered more information regarding the winding up of my late Moms estate,compared to the months of communication with these capital people. If you want me to forward the mail asking to delete the review,drop me your email address and I will gladly forward it ,but please,with tears in my eyes,find another company to assist you,you will waste your resources and time here,they just don't care.

1 reply

3 months ago

Sorry excuse for a financial service provider

Atooh,the name says it all,they will spit you out when they don't make any more commission off you.I've been dealing with Nick,one of their advisors, and this guy either doesn't know how the products he sells works,or just doesn't care to assist when queries arise.I plead with you,consumer,please use another financial institution for prompt and diligent service.

2 replies

SUPERSPAR Westwood

6 months ago

Westwood Spar is simply terrible

I actually stopped going to this Spar because of the terrible service and bad management.I've recently heard that they are under new management and decided to give it another try. Management might have changed, but the service is still the same, slow, pathetic and unbothered. Spar, my couple hundred rand per trip at your establishment will not bankrupt you by a long shot, but I will spend my money elsewhere, where the customer actually means something.Pull up your socks guys,you will lose many customers because of the staffs bad attitude and managements incompetence

0 replies

12 months ago

Complaint: Delayed Refund for Double Debit on Account

I'm writing to express my frustration with the delayed refund for a double debit on my Rain account. Despite being informed by your bot, Leila, that my refund request has been escalated and is being handled with priority, I haven't received the refund since August 1, 2025. This delay has caused me significant financial hardship this month. Transaction Details: - Two successful payments of R648.70 on July 27 and August 1, 2025 - Refund request for one of these transactions has been pending since August 1 Actions Requested: - Immediate Refund Processing: I request that you process the refund immediately and notify me once it's done. - Direct Communication: I'd like to communicate directly with a customer service representative instead of the bot to resolve this issue. - Resolution Timeline: Within 24 hours I'm disappointed in the service I've received so far and hope you can expedite the refund process. I look forward to hearing from you soon.

6 replies

57 months ago

Disgraceful PnP Retail Store

I want to start off by saying that I generally have a good shopping experience at PnP stores that I visited in the past. That however changed today. The store at Lakeside Mall in Benoni was in a disgraceful state. The customer service was non-existent, trolleys were standing all over the place, when I asked staff where certain products could be found, all I got was a nodding of the head and off they went. The fresh produce wasn't very fresh, in a nut shell I had the worst shopping experience in my life today. I know the little money I do spend at PnP stores will not make a difference in their bottom line (that is why they are in business after all isn't it?),but I think that today was the last shopping experience at any PnP store. I will rather spend my hard earned cash at a retailer that treats me as a valued customer but more importantly a person.

0 replies

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5 Star

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4 Star

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3 Star

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2 Star

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1 Star

5 (100%)

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