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Carla A
Active since Oct 2021
2
Reviews
0
Industries
Reviews
2 reviews
Easylife Kitchens
8 months ago
Easy Life Kitchen "Too Busy" for New Clients
I recently contacted Easy Life Kitchens Fairy Glen to obtain a quotation for my water-damaged kitchen following the recent storms. Unfortunately, the experience was highly unprofessional: • As soon as I mentioned it was an insurance claim, I was told they were “too busy.” • The representative repeatedly shouted, “Where in the kitchen is the damage?” despite me explaining that the entire kitchen was affected. • I was told their quotation would be “the most expensive” of the three I am required to obtain, as they are a “premium service.” • Ultimately, they refused to come out to provide a quotation, citing that they were too busy. This dismissive attitude is disappointing. Businesses should remember that when quieter times come, professionalism and respect toward potential clients are what sustain customer trust and loyalty.
0 replies
WAR - Woodrock animal rescue
21 months ago
Unauthorized Payments and Poor Communication
I'm extremely disappointed with Woodrock Animal Rescue's handling of my donations. Despite canceling my debit order THREE TIMES, they continue to withdraw funds from my account every month. I've made repeated attempts to communicate with their team, but they've failed to: 1. Honor my cancellation requests 2. Provide clear explanations for the ongoing withdrawals 3. Offer refunds for unauthorized payments This lack of transparency and disregard for donor preferences is alarming. I've lost trust in Woodrock Animal Rescue's financial management and ethics. *Warning to potential donors:* Verify payment arrangements carefully and monitor your accounts closely. *Recommendation:* Improve communication, respect donor wishes, and rectify unauthorized payment issues promptly. *Update:* I'll consider revising this review if Woodrock Animal Rescue addresses these concerns and provides a satisfactory resolution.
0 replies
Review Distribution
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2 Star
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1 Star
2 (100%)
