Active since Sep 2021
I'll like to warn consumers about a online company called Rentoza.What a bad customer service this company has.From their back office staff to everything the is about this company. They are slow in processes quiries.Making people to sign things that were never properly explained.Ive never seen or heard of a shady company like this one. My advise would be don't associate yourself with such.Dont consumer anything from them as they have a lot of hidden things and taking people for fools. My story. Lastweek I was made to pay a deposit of R1350. Whilst applying for a rent to buy Laptop(s) and on that process I was made to send my documents for a verification that didndt even make any sense.In that I was told I'm declined as I don't qualify as per their qualifying criteria of which I understood.What is a challenge is a fact that now I have to fight to get back my money. I'm taken from pillar to post. With hidden terms and conditions.I told stories and stories and I don't want anything either than my money.I have you use this laptop for my school work. Please anyone assist me with anything that can help me deal with this matter. Much appreciated for your time.
(Popular furnishure store in midrand ) Poor customer service . I feel like I was robbed for not being taken through their laybuy policies. I made a laybuy in May for a couch and paid R1000 . When I go and cancel my laybuy due to being retrenched from the company I was working for. Its only then I was told I'm supposed to pay 10% of the original price of the item ,which was R700 . How is that possible ? I even asked to speak to one of the management teams ,I was told it not possible. I was given a email address for their support site. But the unfortunately the email is not working , I received a non delivery spam notification after I've tried logging in for a complain . I'm really disappointed and still cant believe this. Poor customer service and unfair laybuy policies.