Active since Jul 2021
Take note that Renata Tires Randfontein doesn't have all required accessories like the lug nuts that's so posed to go with the wheels you bought from them. After the installation we needed 8 specific lug nuts to finish up. They installed 8 other second hand longer one's with the promise to me that they would order it and send it. After a 3 week hence and forth with them about it nothing seems to have happened and now they requested me to send them a pic of the lug nut. Really are you not the professionals here. I asked all of this questions before I came to shop as driving a 100km from Pretoria is not something I want to again because of missing parts.
I have ordered an item last year on10 September 2021. I haven't received as of yet. I have been following up on a monthly bases with a lot of excuses from Manicaa but still no show or any indication that its still on its way. On 18 February 2022 I have asked that a refund should be done so we can be finished with this and move on. My banking details was acquired from me to process a refund on 24 February 2022 and I was informed by the support person on the 28 February 2022 that it was forwarded to their finance dept. At las I though ok we are done now still no refund was done and all my follow-up emails are just ignored. So am to wait now another 5 months before this are processed. I am sure to scratch Manicaa from online purchase shop. Can this please be sorted as soon as possible. Order no 52659.
Vinnige diens en antwoorde ontvang sonder enige probleme.