Active since May 2021
Thomas weas a brilliant advisor; patient, knowledgeable, and very helpful. I was obtaining quotes from two other insurers at the same time and he was by far the most pleasant to deal with.
Sent two messages requesting assistance online. No reply to either. Complained to my medical aid, Motohealth, which assured me that I would receive a response soon or let them know. No response, informed Motohealth. Silence all round.....this was a week ago. Should rather be called Hello Ambulance.
I booked a booth in person on Sunday 6 July for Saturday 12 July at 4pm. I decided to confirm this - again in person - on the morning of 6 July as I had invited a number of guests. I was then told no such booking existed. The snotty person posing as a manageress, who could barely drag her eyes away from her laptop, told me it was impossible that I had booked "..because I train my staff not to take bookings except online". Humiliating for me to tell my guests that we had no longer had a booking. No reply from their website when I reported this, despite their acknowledging receipt. Not the only restaurant on that stretch, but acts like it is. High-handed, dismissive, abrupt - who needs this?