JM
Janine M
Active since Feb 2021
24
Reviews
0
Industries
Reviews
24 reviews1 month ago
City of CT: 4 Days, no electricity in Fish Hoek
Day 4 of no electricity in Fish Hoek. 17 phone calls, various reference numbers with various names. Out of sheer frustration, I reached out to the DA Ward Councillor for help, apparently they too have reached out to the City of Cape Town … nothing. No communication, no follow up. Nothing. Worst service ever. Let’s see if this gets me anywhere?
0 replies
5 months ago
Dotsure
Chanelle has been lovely to deal with, efficient and friendly, great knowledgeable service xx
1 reply
6 months ago
FNB DELAYS
Been at the Longbeach branch every day this week and have walked out due to long delays. You have blocked my account for no reason and here I sit, another visit, been here an hour already. Shocking service, limited staff. Not impressed and glad I kept my Std Bank account.
1 reply
7 months ago
Kamo is Fabulous!
I want to give Kamogelo Ramonti a big shout out to Discovery Insure - he made a huge impact in guiding me and keeping me updated all the way. Has been a pleasure to deal with you Kamo - can't thank you enough! Janine Myles
1 reply
7 months ago
Worst Bank in South Africa: Standard Bank
I had my phone ****** out of my bag today whilst doing a weekly shop. Inside my cover was my debit card. I went straight to Longbeach branch to cancel my card and to report the *****. There was an elderly gentleman using the computer who told me he would be a long time. I got in my car to come home to call the *****line. After endless varifications and confirmations, I was told I had to go back to the branch to report it. The lady who saw me at the branch said this was totally unnecessary and that the ***** case had been done. There was no need to come into the branch. I now need the ITC number as my service provider (sim card) is through Standard Bank. No one can help. No one know's what this is. Yet in order to claim from my insurance company, I need the ITC number. I have never ever had such a run-around with a bank in my life. They are utterly useless. This has been my experience for many years and now I am going to go back to FNB. My own personal banker cannot even be reached by phone ... yet I pay for him.
8 replies
37 months ago
Answer your phones!
I am trying to call in. I have held on for 3 days now. No one answers. I am calling internationally. This is unacceptable. I have cancelled my Discovery credit card and would like to follow up and settle outstanding amount etc. No email address, no one answering the calls. Currently been holding on for 1 hour now. Could you please call me on +44 784 980 6115. I have further updated this number on my profile. Thank you. Janine Myles
5 replies
37 months ago
Discovery Credit Card / Debit Order Assitance.
I am trying to have a debit order stopped - Microsoft specifically. I have supp**** all required information - screen shots etc. Microsoft has no contact details of any kind. I cannot update my account details as the verification codes do not come to my email address. The only avenue I have left to me is to stop the debit orders. Yet Discovery won't do this. So quite simply - if you won't do this, after all the information and proof I have supp****, then I will close my bank account and credit card - really fed up with you guys.
4 replies
48 months ago
SUPERBALIST IS SHOCKING - THEY SHOULD BE CALLED LOWLIST.COM.
I placed an order with Superbalist. They cancelled one item - the most important item. They cannot deliver my order in time - so I have tried and tried to cancel. They will not allow me to cancel. There system!!! I have asked for a refund - no response. I have sent 11 emails and called in 6 times. NOT ONE RESPONSE. I AM NOW REPORTING THIS TO MY BANK. YOU WILL NOT CANCEL MY ORDER YOU WILL NOT REFUND ME. I HVE REQUESTED A MANAGER CALL ME - NOT DONE. NO ONE WILL CALL ME. NO ONE WILL LIAISE WITH ME. I LEAVE FOR OVERSEAS IN 3 HOURS - AND HERE I AM BEGGING FOR THIS TO HAPPEN. I AM SICK TO DEATH OF THE LEVEL OF EXTREMELY BAD SERVICE IN THIS COUNTRY. SICK TO DEATH OF IT. OF INEPT STAFF WHO DO NOTHING. SUPERBALIST - DUE TO THIS I AM NOW GOING TO GO ONTO FACEBOOK AND I WILL NEVER PURCHASE FROM YOU AGAIN. DELIVER MY ORDER AND MY FATHER WILL SEND IT STRAIGHT BACK. YOU ARE UTTER *****S AND I AM SO SHOCKED AT YOUR LACK OF INTEREST. SHAME ON YOU ALL FOR THE AMOUNT OF STRESS YOU HAVE PUT ME THROUGH THIS WEEK - SOMETHING WHICH COULD HAVE BEEN RESOLVED QUITE EASILY. I AM NOW ABOUT TO BOARD - SHAME ON YOU ALL.
0 replies
50 months ago
Standard Bank - Most Shocking Service
ITS BEEN ALMOST 2 MONTHS. STILL STANDARD BANK CANNOT GET MY DEBIT ORDERS DONE. IT HAS BEEN 2 MONTHS - HASSLE AFTER HASSLE AFTER HASSLE. I CAN'T DO ANY BANKING BECAUSE YOU ASK ME TO GO TO YOUR USELESS APP - WHICH I CAN LOG INTO, BUT YOU KNOW WHAT - DOES NOT GO BEYOND THAT. I HAVE LOGGED COUNTLESS CALLS. SENT COUNTLESS EMAILS. I HAVE NEVER COME ACROSS A BANK AS UTTERLY USELESS AS THIS. SHAME ON YOU, NEXT STEP IS THE OMBUDSMAN. I WILL NOT BELONG TO A BANK THAT TREATS A BRAND NEW CLIENT LIKE THIS. JANINE. Lennie - I think you should have an overview of my account and I think you should fix what is going on as I am done.
2 replies
52 months ago
Couch Leg
Please could the gentleman who contact me about ordering me a couch leg get in touch with me - I'd like to follow up on this as I am about to move. I tried calling and all I get is an automated voice directing me back to the website - not very helpful. Thanks, Janine 0834480047
1 reply
Review Distribution
5 Star
3 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
21 (87.5%)