DM
Dominic M
Active since Jan 2021
14
Reviews
0
Industries
Reviews
14 reviews11 months ago
Bad Customer Service
I purchased a pre owned Honda Ballade from Ford in 2024. At first vetting the car it seemed like a good purchase. However, I found out that car screen that controls the radio, reverse camera's and some other technological features is not standard of the car. This was not disclosed to me and I suspect the salesman had no idea of this either. Fast forward to a year later I contact Ford Tygervalley and with little effort from their side they arranged for another partner of theirs to look at this system, however, that partner has now disconnected my radio and not solved the issues with that screen. I am still unable turn off some warning lights of my car that are a false warning and I cannot use my car's eco mode nor the radio. It is difficult to work with them as they do not return your calls or show any enthusiasm in assisting their clients. I advise anyone reading this to not proceed with this dealership as post deal they are not helpful.
0 replies
18 months ago
Great ISP!
I have been with Afrihost for 4 years. I have never had any connectivity or billing issues and when there is an issue with the fiber lines or maintenance in my area, Afrihost always has an update on the client zone site to inform their clients about issues experienced in the area. A really great ISP!
0 replies
18 months ago
Great Service
My phone has been in for repairs twice by platinum repairs. Their team is effective in their service and very helpful. Their administrative team is also very pleasant to deal with and update you on every step of the process. Thank you!
0 replies
18 months ago
Horrible Insurance Claims Team
<div>I have claimed for damages in my vehicle in the beginning of November 2024. Naked has still not arranged for a panelbeater to repair my vehicle and confirmed a booking date. The team consisting of+++ and+++ (Team Lead) do not prioritize your claim or follow up with panelbeaters. They simply do not care about their clients or their needs. It is a disgusting to have to be forced to work with them on this knowing that they put no effort in whatsoever.</div>
1 reply
22 months ago
Horrible service
I cancelled my account with Netstar in January 2024. I received confirmation of my account being terminated and sent proof of payment of the final payment settling the account. Netstar has continued to bill my bank account. I have reached out to their legal team and others however, they are not willing to assist. This is unacceptable and unprofessional. They have the worst customer experience and their poor internal account management is a disaster. I would not recommend any client doing busy with them.
1 reply
26 months ago
Horrible Delivery App
Pick n Pay asap app is horrible. The payment system doesn't work when loading a card and the voucher discounts codes don't work. It's a useless app and a waste of time
1 reply
29 months ago
Poor Response
I have tried telephonically calling this business and I get no answer. I have completed their online contact form and their get in touch form. A WhatsApp representative eventually reached out to me asking for details and after responding quickly, I have not heard from them since. Poor to no response time.
1 reply
30 months ago
Selling meat that has gone off
Pick n Pay Tygervalley is selling meat that has gone off. I bought R300 worth of red meat and poultry to braai on the day bought. Although the sell by date was set for a few days after purchase, the meat smelt too off to braai and eat and had to throw it all out.
1 reply
39 months ago
Over promising and under delivering
Neovision is backwards in their customer service. The set the definition of a business that over promises and under delivers. Despite being the most "cost effective" optometrist and lenses provider, they seem to offset their pricing advantage with their customer service. Lenses that I have ordered have been delayed twice over a 2 week period on the promised expectation of their arrival. I understand that third parties are also at fault but this is something that should be taken into consideration when managing customer expectations. Either set the right expectation or change your third party providers.
0 replies
53 months ago
Terrible customer service
I have taken out a VAP policy with budget and they have since deducted the premium monthly off my account. However, when I need to claim, none of them can help me find my policy and process my claim. I sit for hours on the phone being transferred to 5 or 6 different people and at the end the person who I am dealing with promises me to send through my policy documents and I never receive anything. It is disgusting and terrible how disorganized and untrustworthy this company is.
1 reply
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (85.71428571428571%)