ZW
Zelda W
Active since Jan 2021
72
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72 reviews2 weeks ago
Last week Monday the...
Last week Monday the 18th May I spoke to Yolanda from Standard bank over the phone, trying to assist with the complaint... That was it, no more news at all, the service at Standard bank is questionable and extremely bad... Heard nothing from Yolanda and she was supposed to come back to us... Does Standard bank have ethics... We dealing with a deceased estate since last year the 15th September 2025 and so far Standard bank Century City and N1 city is involved and the service is lacking... Does Standard bank knows how to deal with complaints at all??? This experience is disgusting, it's almost a year since the person passed away and still nothing... I would suggest that whomever banks at Standard bank, there is other banks that have ethics, not them...
1 reply
1 month ago
I think Standard Ban...
I think Standard Bank Century City looks fantastic from the outside, but the service and knowledge leave a lot to the imagination... We dealt with them regarding a deceased estate and I know the department is in N1 City, but the service was poor and we kept having to give documentation over and over again... We did this last year September 2025 and still with everything going wrong, we still waiting... I really think Standard Bank needs to up their service levels...
1 reply
3 months ago
UNISA don't take dis...
UNISA don't take ************** complaints serious, especially when one of their students have a certificate to be a HIV councellor and discriminate against someone with this degree and they happy the person have this disease... Sad but true
0 replies
3 months ago
I want to say that t...
I want to say that the experience is always good, but that is very rare... The service at the front desk is non existent... They don't greet you, all they say with no enthusiasm, 'next'... That's it and it seems like they joined the police only for a salary and then have to bare with poor us, the public and their facial expressions shows, that they hate every minute of it... The service is poor and how they deal with cases being made there is even worse... My one case were not even registered, imagine that and I was with a senior staff member... Service is ridiculous, just now and again you get a good experience and if you look at it, then you realize it was just how service should be, not going the extra mile... Will they ever change ❓❓❓
0 replies
3 months ago
The fees are quite h...
The fees are quite high on these myciti buses, so please maintain the buses... ****roaches are not what I expect while traveling in bus E312 from Waterfront to Milnerton... What if we carry these creatures home... Sis man
0 replies
4 months ago
I just would like to comment on the payment system
I just would like to comment on the payment system. They no longer operate with cash, which means you are actually discriminating against certain class of individuals. Imagine cash is all you have and you want to spoil the family, they won't be able to utilize the facility. That is **************, because not everyone is comfortable with a bank card and have one. So you discriminating against a massive population in South Africa and doesn't Intaka means bird in Xhosa and most black and colored people have so little funds and if you think you can do without their income, think again... We live in South Africa and cash should always be an option of payment, otherwise you only want to deal with the middle class and elite... Imagine if the financial system crash for a week, you would go back to a cash system... Rethink your option, you discriminating against a huge part of the population in South Africa...
0 replies
4 months ago
UNISA is an institut...
UNISA is an institution that have many students and when one complaints about one of their students studying psychology and that's a councilor for Hiv, then UNISA is fine with it... The stigma against Hiv is a real one and somehow some students get away with it
0 replies
4 months ago
You suppose to make ...
You suppose to make life easier on the working class and the poor, but instead your company charge so much money and you not customer friendly at all... It's like the experience is more beneficial to you, the company... And that is how to make more money... And the state of the buses, not good, almost like you don't have a good maintenance team... Please fix your issues and become more economical...
0 replies
4 months ago
Milo was always my f...
Milo was always my favorite drink... Now it just taste like any other hot chocolate, something is missing or lacking in this drink... I wish companies can just leave a winning combination, but no it's like they can't enjoy the success, they always want more... How sad
0 replies
4 months ago
I've never thought t...
I've never thought that our government has fallen so bad... Simon's Town Police station is so bad, that I phoned 4 times already and no one is answering... What happened to answer within the first 3 rings... Service is the most important thing that differentiate you from the next police station... Please get the basic right...
0 replies
Review Distribution
5 Star
8 (11.11111111111111%)
4 Star
14 (19.444444444444443%)
3 Star
1 (1.3888888888888888%)
2 Star
30 (41.666666666666664%)
1 Star
19 (26.38888888888889%)