HP
Hein Prinsloo-Curson
Active since Jul 2009
26
Reviews
0
Industries
Reviews
26 reviews22 months ago
BUDGETAIR IS A ****! STAY AWAY!
After booking my available airfare through BudgetAir from South Africa to UK, I received an email from BudgetAir saying that there is no available seating (which should have been stated before one makes a booking), and that a refund has been processed and will take up to 5 days. Someone has paid me the Airfare to travel to the UK on Urgent matters and business and this is now prolonged and inconvenienced me significantly, with possible severe repercussions! I have asked BudgetAir for the proof of refund 6 times, with no response from them. There is no contact telephone number, only "chat forums" and email. This agency deliberately took my money knowing that there is no available seating, therefore theft, and a huge ****. People should be very careful of them and be aware of what they do. Reservation BUK-33195493
0 replies
23 months ago
Pathetic & Abusive Service at Papachinos Broadacres
On Saturday the 20th of July 2024, we went into your Papachino Family restaurant in Broadacres, like we usually do 3 or 4 times a week, usually around lunch time. We chose, as per our norm, seating in the smoking area as my husband is a smoker, not me. We found that most of the smoking area is “Reserved” with cones, with only one available table for us, as there was a second table already occupied. We proceeded to order our pre-meal refreshments, and as we were enjoying them, the staff came to collect all the remaining “reserved” tables and took it inside. Leaving no space for smokers to sit and enjoy their cigarettes. This resulted in customers bundling in groups right next to my table with huge amounts of smoke. I asked the waiter to open all the blinds when he brought my food, and asked to return my food to the kitchen until all the blinds were opened. The waiter then only opened the one blind next me and not all of them as I asked, and also called the kitchen manager (I think) to our table, who then shouted at me saying that I am disrespectful and embarrassed me and my husband in front of all the guests. He said that I was seated in the smoking section and therefore should not have a problem with the smoke and would have no reason to send food back to the kitchen due to the smoke. I tried explaining to the kitchen manager that I personally do not smoke, and as a result of the tables being removed, all the other guests are smoking right next me and my food, whereas had the tables not been removed, the smoking guests would or might have decided to sit further away, and smoke be more dispersed. However The manager ignored me, and continued to shout at me, saying that I always send food back. As a paying customer (for the food) and a generous tip on every visit, I feel that I deserve the right to complain about my order that I am paying, and service that I tip for. On previous visits I have sent food back, because it was not prepared according to my preference. This happened once. It is completely and utterly disrespectful from the staff to shout at me and embarrass me and my husband in front of other patrons, assuming that I would be fine with their actions and behavior and assuming that I am a smoker and should be fine with 6 people standing in a group and smoking right next to my table whilst I must try and enjoy my smoke filled salad which I pay for. The disrespect and complete unprofessionalism from the staff drove me from the restaurant where I will never set foot in my life again. I asked for the bill, and in return was told to forget about the bill and leave. I was in such a hurry and state of shock and disbelief, that I left a new and expensive piece of clothing behind (Adidas hoodie valued at R800). It is not the first time that I experience utter poor service from that restaurant, and staff should know that if customers complain, it is because they want what they are paying for, not because its fun.
0 replies
29 months ago
WOODFORD CAR HIRE **** YOU OUT OF MONEY WITH MADE-UP 'DAMAGES'
After taking back my rental vehicle to Hatfield where I collected it, I received a mail of 'unfortunate damage'. I have barely used the vehicle while I had it, and when returning it, we noticed a small unnoticeable window chip mark. We even phoned the outtake officer Mike to confirm it was there but he disputed. I then reluctantly filled out an incident report with the intake officer; Robert, and was asked to sign. he then finalised my intake but never completed the intake checklist with me, and now I receive a mail that I should submit a SAPS incident report. I cannot report an incident to SAPS if I am unaware of any incidents and or damage. the mail further states that I would be held fully liable, but as far I know, my rental included small damage (such as small window chips) insurance. these people are ****ming you out of your deposit and I refuse to let this stand. I have asked a copy of my rental agreement, and demand a full list of their 'unfortunate damage' as there was no Intake checklist done with me, other than a quick scan where Robert noticed the chip mark that I disputed.
2 replies
34 months ago
Virbac Backhome taking excellent care of you and your fur babies.
Excellent service and response times! I had some struggles obtaining my pets chip certifications for their travel arrangements and received excellent help and assistance from Kovilan Nagia at the Backhome support desk. I would definitely recommend Virbac Backhome to any pet owner looking to have their fur babies chipped.
1 reply
40 months ago
INSURANCE SCAM / FRAUD & GROSS FAILURE ON THEIR SCOPE AND OBLIGATION
7 weeks and still no outcome and or decision. I found that the repairer has sent the insurer a quotation (very over-priced with more than half of the items on the quotation not even damaged in the incident) on the 17th of January already! Therefore, the Insurer had the case file, the vehicle value, the Quotation, and all other necessary information to make a decision 4 weeks ago! This is absolute proof that the Insurer is Scamming people by deliberately prolonging the process in order to rack up more unnecessary costs, and in the process grossly failing their obligation and scope. Be warned people; PMD and their underwriters Santam are scamming us!
1 reply
41 months ago
Diabolical Turnaround Times & Sloppy Service.
I have been with PMD on and off for a good part of 7 years now and have never previously had any complaints. Service was always great. I recently re-joined PMD and have to say that their service has now become diabolical. I lodged a claim upon their claims department re-opening after new year, for an incident that occurred while on a trip. The incident occurred as a direct result of lack of lawful road signs, as well as road signs not clearly marked and visible. I followed the complete procedure when submitting the claim and provided all the information that I possibly could, along with the requested photos. To date, I Have not received any feedback with regards to decision on approval or rejection, and the case worker never updates me. The only way I receive some sort of feedback is when I have to constantly keep phoning and emailing, and even then the feedback is vague. The last feedback I had was on Monday the 16th of January 2023, where I was advised that the decision making dept. sent the claim back to the case worker, for further information and investigation. Notwithstanding that all the information is there and that there is nothing more to add to the file, it is now the 20th of January 2023, and having lodged the claim on the 2nd, it is in my opinion safe to say that the service at PMD is lacking. It should not take 20 days to sort a claim. For people considering options on Insurance, please do proper homework and investigations before making any decisions. I have always been with PMD when I had a vehicle, but I am now seriously reconsidering and looking into other option not only for myself, but also my business fleet.
5 replies
42 months ago
Sotheby's; ****phobic, racist, incompetent and, bias.!
Sotheby's International Realty South Africa - gender based applications, bias, and possibly racist. After submitting our application to an "international realty" they could not understand our banking setup, and the agent told my husband he is British and earn in pounds, therefore they would not assist him (racism). The same agent called me three different names in one day! Glenda from the Craighall branch is very old and in my opinion (to which I have a right too) should be on retirement. She is rude to clients on the phone, and have together with the Craighall branch, costed me a possible occupation after telling the owner that there are some documents and information short on the application, before asking me or my husband for the missing information and or documents, ( Agents are supposed to process applications to the fullest, gather all information, before making ANY recommendations to the owner/landlord)They are unprofessional, their conduct is despicable. The agent told my husband on the phone that we will not be getting the rental because he has no money, and earns in pounds (remember Sotheby's advertising that they are International...), and that the information is coming from their accountant that is working for them for more than 15 years. We tried phoning to get to the bottom but were ignored, and to our surprise; found the agent socialising on the couch when we decided to drive in to the branch! We wanted to state our case to the "so called rental manager" whom, when explained how foreign exchange works, were shocked that my husband actually earns more than a R100,000.00 per month, but that they couldn't tie the knots between the English transfers to the South African account. I demand her credentials and where she qualified!. I am also referring the matter to the relevant body corporate being the PPRA. This place is not managed and needs to be shut down. They are costing a lot people their livelihoods due to their incompetence.
0 replies
43 months ago
Planet Fitness employees work with thieves to rob the clients!
yesterday the 7th of November, my husband went to the Planet Fitness Sandton Gate branch to train with a specialised trainer. During his training session someone has stolen his sweat towel that he brought from home. While changing in the changing room, he noticed some suspicious activities of two people scouting the changing rooms. He reported it to the front desk and the manager. Today, the 8th, he went for his training again, and during the training session, someone stole his very expensive water bottle. When he reported it to the manager Lucile, she only shrugged her shoulders and said there is nothing she can do. This is completely and utterly unacceptable. tHE EMPLOYEES IN THAT BRANCH ARE WORKING WITH THE THIEVES TO ROB PEOPLE OF THEIR HARD EARNED BELONGINGS. We will not leave it there as this has become a trend in that branch, and clearly everyone is in on it.
0 replies
46 months ago
No real service from Afrihost.
I recently tried to enquire from Afrihost on processes and procedures on transferring my website/domain with all its needs to Afrihost. Their website is giving a lot of information, but unfortunately the information provided does not make any sense to the normal bloke that is not tech savvy such as myself. In trying to better understand, I requested a sales rep to contact me directly, and explain to me in simple terms that I can understand however, the person who emailed me only keeps referring me to the Afrihost website, after already explaining to the sales rep that their website does not make sense, and that I require a sales rep to contact me. After 7 emails over a period of 2 weeks I am nowhere closer with Afrihost, and if this is the kind of service they offer, I would not recommend them to anyone. We have a well known global organisation with hosting needs and I most certainly will NOT host with Afrihost. I implore anyone considering Afrihost to please consider all your option before choosing. If you understand the hosting options on their website and know what you want, then great! but I have so many questions that are not necessarily addressed on their informational and require someone other than a robot or jobsworth to actually do the effort and pick up a phone.
0 replies
76 months ago
DHA SYSTEMS NOT WORKING, COSTING ME MY TRAVEL FEES IN THE THOUSANDS
What is the point of creating eHome Affairs which is supposed to make processes simpler and easier for the public, but the SYSTEM NEVER WORKS! I have planned a long awaiting trip and applied for my Passport online using the eHA system, but cant make bank branch bookings, can't print the application to go in to home affairs itself. When I phoned, DHA said I can just take my reference number with, so I did....just to get to another shut door with "the system is offline...its national....been for 2 weeks...etc" So now I wasted a lot of money on my trip as I was to depart on Saturday evening, and can no longer depart, as my passport is not ready. I need to do bio metric and supply ID photos, but even then, the process will not be completed intime due to system failures of DHA both online and in the branch.
0 replies
Review Distribution
5 Star
3 (11.538461538461538%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
23 (88.46153846153847%)