AS
Annette S
Active since Jun 2009
3
Reviews
0
Industries
Reviews
3 reviews2 months ago
HiFi Corporation after sales service and delivery failure
I placed an order on 1 April 2026 for a Goldair 3 Panel Gas Heater GGH42BA because the price was quite reasonable compared to other places like takealot and Builders. Received confirmation that my order would be delivered on 7 April. True Caller blocked the courier driver's call and HiFiCorp phoned me to reschedule delivery for 8 April. No delivery. On 11 April at 15:00 they sent SMS to say delivery will be on 14 April. No call, no delivery. On 14th at 17:07, they inform me that my order is now with their courier. My email query "will be referred to the relevant department." How can you confirm a delivery date in one SMS and then the next SMS informs your customer on the supposed delivery date that the order is now (eventually) with the courier. Use HiFiCorp if you don't mind waiting for your order and if you've got time to follow up. Two weeks for a delivery (this does not come all the way from China via Shein or Temu...) is really sub-par service.
0 replies
12 months ago
Lubbe Meintjes Transcribers
The staff at Lubbe Meintjes Transcribers are experienced and competent. They adhere to deadlines and turnaround times. They do thorough quality control. Friendly and effective.
0 replies
14 months ago
Webber Wentzel Transcription Service
I provided transcription services for Webber Wentzel through a transcription company acting as the client. The agreed payment terms for the invoice dated 6 February 2025 indicated processing during March, without a specified payment date. On 31 March 2025, I inquired with the transcription company regarding the status of the outstanding payment from Webber Wentzel. Subsequently, on the same day, Webber Wentzel communicated via email to the transcription company, stating: 'Kindly note we have funds have not been received for Eu**** and Ken**** matters, Payment will be processed when funds have been received. We will advise accordingly...'" The agreed payment terms for services rendered are 30 days from the invoice date. There have been previous instances of delayed payments from this company. The current late payment has resulted in budgetary constraints. While project submissions are consistently accompanied by specific and often urgent deadlines for completing transcription services, the timeliness of payments has not consistently aligned with these expectations. Regrettably, there was a discrepancy between the payment commitments made by Webber Wentzel to my client and the subsequent payment execution. Due to the recurring nature of delayed payments, I made the decision to conclude my professional relationship with my client, as consistent, timely payments are a fundamental aspect of my business operations.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)