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PAULUS M
Active since Oct 2020
33
Reviews
0
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Reviews
33 reviews1 month ago
Very bad service ( disgusting )
This is not the first time I am complaining about FNB secure chat agents they are not willing to help people defeating the purpose of the platform...Yes my account does not hold millions as its clear they only respect people with huge capital...its not the first time like I say I was dismissed like my enquiry means nothing no question as to find out what i needed help with or even try to find out what i can do or even verify the depth of my enquiry I was just given a number and told call that number..I tried to explain my self and I can cut off sending a clear message that say STOP BOTHERING US WE HAVE BETTER CLIENT TO HELP NOT YOU
1 reply
3 months ago
Very Bad service
Despite me sending countless emails for them to cancel this policy they are still debiting my account
3 replies
4 months ago
Disgusting service
I have been trying to Cancel my policy with Auto n General due to very bad service I got from them now they dont want to cancel and keep debating my account with out my consent as I send them email stating that I do not want the policy anymore and they should cancel they told me to call them, I did call them and i spoke to a rude consultant who dropped the phone on me, i them send a 4th email stating that I do not need them anymore because I deserve a better service and they should cancel my policy and stop debiting my account but they still continue and even have the nerve to send me a debi check mandate
9 replies
15 months ago
Very Disappointed
Out of all the insurance companies I been with I trusted King Price but I was so disappointed with how I was treated to the point were I an seriously considering to Cancel my business with them as i am left careless and in debt but I have insurance...Firstly I was told that my excess with be higher that the initial agreement because I only been with the insurance for less that 3 months, then on rub salt in the wound I could not get a rental car as I was informed I will have to pay some refundable fee in order to get the care... why car is WHY ? because it's covered in the policy I should only pay for fuel and then be held reposible if the care is damaged when I return it... not pay anything from my pocket why do I Have the cover to start with... I had to cancel the claim due to the fact that there was no action on the side of the insurance my car was just sitting there no phone call no update nothing then when I call I get Rude agents who couldn't care less about my situation or financial issue.. ended up towing my car somewhere else to where it's getting the attention it needs because I need it not just for it to be dumped at an assessment yard and left there I'm so disappointed and Angry in King Price
3 replies
17 months ago
Very Bad service
SARS is the most Stressing Company in SA you can't get hold of them when you want them you can even use their app to get hold of them seems like they enjoy seeing people suffer and standing endless lines just to be told you forgot this or that we can't help you...their app is not user friendly at all and I been trying to update my Contact details so I can access the app I can't...the AI will send instructions but those instructions don't work I am so frustrated at the moment it's beyond words...I requested a call back month back but still nothing not even and sms says we can't call you because of this or that
0 replies
17 months ago
Company Name: King P...
Company Name: King Price Insurance Consultant name: Lindokuhle Henge I am happy with they way he took time to explain the terms and conditions he did not just go through then just to finish and took time to answer my questions and asked if I needed more clarity I do hope this will be the start of a long beautiful experience Thank you
1 reply
18 months ago
Very Bad Service
I am so disappointed with the treatment I received from discovery yesterday I am even looking for another insurance ASAP as I see I am not in the right place there...I had a Mechanical problem yesterday while on my way to Durban on the N3 and the treatment I got was so poor it made me sick to a point that I ended up driving my car for about 3 hours to Continues to my destination as I sow that I will end up sleeping with my Family on the streets because the agent who was helping me couldn't careless...I ask about the rental she kept telling me I must Google and see wr can I find a car to hire and they will only help me if it's available what's that ?, I kept calling their call center and my call kept being cut off and they did not get back to me, Even now no one called me to even ask if I was able to find accommodation or did I manage to fix the car Nothing, not even an SMS...I had to drive my car with every light ON on the desh bored hopping and prying the Engen don't just Stop or blow up.... how can u tell a person to Google find a rental car and accommodation as an agent while you have everything on your disposal to help the client 🤔 I am currently Stressed I am in an unfami**** place with kids who are uncomfortable and I am worried about our safety then you tell me I must Google on top of that I must call you and give you feedback as if you are the one insured by me WOW, I could write a book on how badly I was treated yesterday and how worthless I felt as a client under discovery don't even get me started on the towing guy they sent to get me Oooh My GOD if unprofessional was a person his picture would be the definition. I'm so angry it's not Even funny
2 replies
18 months ago
Un trust worthy Brand at Edgar's
I bought My self an expensive Brand of Perfume at Vaal Mall Edgar's in the beginning of November 2024 by the Name of Guess UOMO ACQUA thinking that I would Enjoy using it but to my surprise it only smells Good just after I use it then in a few minutes you can hardly smell it...as a Public Servent it is important to me to Smell Good as well as I deal with people Especially in this Hot weather, I find my self having to use my bottle of Perfume more than two to three times a day just to at least stay fresh I am very much unhappy with this brand and I would not recommend it to anyone and it was recommended to me by the sales person and I was Promised a Good Experience, not a TAKE ME TO THE GATE type of scent, I was expecting something that would last throughout the day
0 replies
19 months ago
Useless Product
Yesterday I was riding in the rain and it was coming down, I had the Triumph rain over boot covers, they did not help at all water went in my boots like nothing, my boots were full of water that could fill up a river I'm so disappointed after paying so much, I even throw then away as they are useless , I wouldn't recommend them to anyone, I am So disappointed
0 replies
19 months ago
Very much Happy
I am very happy with the response I received from the Complaints department my matter was attended to urgently and was resolved to my satisfaction... I am very happy and I would like to say thank you very much
1 reply
Review Distribution
5 Star
1 (3.0303030303030303%)
4 Star
2 (6.0606060606060606%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
30 (90.9090909090909%)