AL
Agnes L
Active since Jul 2020
17
Reviews
0
Industries
Reviews
17 reviews1 month ago
Vodacom failing one of their best customer
It's very sad that I was offered a tablet, I don't want to go into much details about that. They have the recordings, as I called Vodacom almost 2 weeks later and all is was told is that they Vodacom will listen to the recording and that was also 2 weeks ago and NOTHING. I called again this week and spoke to a black guy of which I cannot remember his name and he was the pitts. He wanted me to request for the recording so I can listen to it of which I refuse. I know what was spoken and said on the original calls. Now no one at Vodacom know who the lady was apparently nothing is showing, only the sms that was sent to me whereby I had to say yes. Now that person died, dead man walking if you get my drift. I was promised delivery within 3 to 5 working days... Why are we still supporting bad services? This is really not on.
2 replies
4 months ago
Discovery insurance
The lady that assisted me, 10 out of 10 to you. Super great service. She kept on calling me and privileged feedback, she kept on checking in on me making sure I don't go into a panic state. I appreciate you lady, even if I forgot your name. Splendid service. Now I wish the medical aid can have this kind of service. Thank you lady
1 reply
4 months ago
Makro inline
Extremely poor service. Order was placed in the 11th and delivery date for the 19th, NO update to this day. After 2 phone calls a week apart. Still NO movement in this order. OD436498897452885100 Tracking says that: Seller is processing your order. No other movement. This is a local order to take this long. Orders from Temu was ordered the next day on the 12th and it's delivered... An international order delivered but NOT the local order. Even if they made it with there hands, 2 weeks is still very long ti deliver.
4 replies
5 months ago
Reliable, fast and very helpful
Reliable, fast and very helpful. They have ALWAYS delivered. Everywhere I needed delivery without hassle. I just love them.
0 replies
5 months ago
Discovery say we owe the +- 17K
Discovery medical aid, I just about had it with them. I received a call from one of them, I can't remember her name. Just the horror that's been going on. The story goes like this: after you depleted your savings then you fall into the self payment gap. After you pay for everything out of your pocket to the amount of 5k then you automatically falls into the ATB which is your above threshold benefit. Then that pay from there up to a certain amount. The thing that got me today, is when the lady tole me discovery had a problem and they have been paying incorrectly from January until now... The very last day of December. I e one ever cold to say, sorry, we putting things on hold due to blah blah blah. NO ONE. Now today we were told that we owe them 17K... What the hell. Ckrooks in suites. I've always said it. Discovery, why must you be a thorn in our flesh each and every time. I hate it with a passion. Really I do. Plus the excuses they give to milk you dry. Is heartbroken. We pay around 20k on the classic comprehensive. I can't even begine to tell you how ****ed off I am. I'm a human being, you never ever want to help when I need help so go on with you nonsense and leave me the hell alon. The list is endless but never endless when they take the money. Lord Jesus Christ of Nazareth, please intervene on our behave I can't stomach such day light *******
4 replies
9 months ago
Pick n Pay ASAP 5000554064
My order number 5000554064 I'm so disgusted with pick n pay ASAP. I placed my order in the app and received confirmation with an estimated time of delivery between seven and half past 7:30. It's already pass 8:00 o'clock and still know delivery. I've phoned 3 times already and the order is still in the way. My husband went to go and buy bread that we are waiting for. I'm really very ****ed of. What part if ASAP don't they understand. The driver must just take the goods back. Look at the time and we still waiting.
3 replies
12 months ago
Ekurhuleni
This is the worst metropolitan to live in. Without fail, every week power outages and NO water supply for weeks on end and NOTHING changes. If it's not the power sub's and power stations exploding then it's Rand water. Germiston and it's surrounding areas is the pits. Just last week we had water maintenance now this week pipes leaking. NOT once we're we ever reimbursed for anything or let us pay pro rata, NOTHING of that. Oh God help us all. We honestly had more than enough 😡😡😡😡🤬🥵🥵🥵🥵
0 replies
15 months ago
Ozempic
I am so livit with discovery... They just make my blood boil. The situation is so long to to write it down. I've been going to the same Dr to get me on Ozempic, when discovery had to approve they declined and chop and change. After being 3 times back to the doctor to change as per their request, yester after speaking and fighting for 55minutes on the phone and getting a manger, he gave another story that just frustrated me further. Now I have to go back to the Dr a 4th time to make the necessary changes as per their request again to get an approval. Listen to all the calls recordings. Discovery, you are giant bullies
4 replies
19 months ago
Special payment request
I'm so irritated by Discovery. Every month I have to phone them and have to make sure that they understand what needs to take place... I call them more then once and stay on the phone for so long with them and still I have to do the process over... I've been help 3 times by excellent people but now, discovery is worse then the government. Gone are the days when we had great services. I'm uploading the very same document which is a script and discovery have the very same scrip that they now view as unclear. Grrrr. Unable to view claim
4 replies
32 months ago
From placing orders ...
From placing orders to delivery... It just took way too long and it's local.
1 reply
Review Distribution
5 Star
3 (17.647058823529413%)
4 Star
2 (11.764705882352942%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (70.58823529411765%)