SS
Solomon S
Active since Jul 2020
3
Reviews
0
Industries
Reviews
3 reviews7 months ago
Don't ever trust this field agent from Sanlam
I took a policy with sanlam, worst decision I have ever made. Bad customer service from this field agents
6 replies
9 months ago
Title: Exceptional Service from Dotsure Claims Agent – A True Professional!
I recently had the pleasure of dealing with Dineo Mata from Dotsure regarding my claim for a mechanical incident on my VW Golf VII. From the very first interaction, Dineo demonstrated professionalism, empathy, and efficiency that truly exceeded my expectations. She handled my claim with remarkable clarity and speed, keeping me informed every step of the way. Her communication was prompt and transparent, and she made sure I understood the settlement process in full detail. What stood out most was her genuine care—she didn’t treat me like just another case number, but as a valued customer. Thanks to her, my claim was settled fairly and swiftly, and the entire experience felt seamless. Dineo is a shining example of what customer service should be, and she reflects the best of what Dotsure stands for. 👏 Thank you, Dineo, for turning a stressful situation into a soft landing. You’ve earned my trust and appreciation!
1 reply
27 months ago
Bad service and ridiculous request during claims .
Bad service and ridiculous request during claims
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
2 (66.66666666666667%)