MP
Malcolm P
Active since Jul 2020
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
PATHETIC USELESS PEOPLE TO DEAL WITH
We intialled advised that Afrihoat coves my complex by a very useless *********** satff member.They were quick to send the router which I paid the couriers fees for.After many days back and forth none of the useless satff could assit.Than today we are advised "Sorry but we DONT COVER your complex"The call centre shows no remorse for the inconvenience.As it has now been 2 ****** weeks with the run around.I queried refund for the courier fees.I am blatantly told that they will arrange for the collection of the router and only once they receive the router I must call for a refund.Bare in mind I was deducted the same day for the delivery.So why must I wait for my refund after it has been collected.Sorry but not sorry i will sell the router to recop my money.This has been a very painfull experience with a company that has useless people that have no people skills working for them.
0 replies
5 months ago
Disgusting service
The midrand store has no customer service etiquette.Half the time the store ia closed.How is this ?the other stores around them are open.They have 1 person assisting customers from taking the orders to packing the orders.we sometimes wait half an hour for our order.Further to this customers are not advised of the promotions. Pathetic useless service The staff they are rude and arrogant. If this is the way to your staff behaves it just shows that we as customers are not valued.
1 reply
14 months ago
I received excellent service from Zintllec, please keep up the great work
I received excellent service from Zintllec, please keep up the great work. You have taken customer service to the next level. Keep it up and thank you.
1 reply
15 months ago
Disappointed customer
I bought fresh chips from the Midway Mews branch for my child. The chips was stale and had a horrible taste. I had to throw it away, I am totally disappointed prices go up but the quality drops. I will be taking my business elsewhere.
0 replies
23 months ago
Very Very poor service
On the 18.06.24 i requested a refund. On the 19.06.24 i was advised that it will be paid out in a week. To date i have not received anything. Whatsapps and emails does not work as no one comes back to you. Phone calls just drops.I am begging for my own money.
1 reply
27 months ago
Totally disappointed Poor Service
In Sep 2023 i was contacted by an agent from the company and i was advised that they can assist me. I advised the agent of my situation and i was guaranteed that they can help me .In Dec i get a call advising me that all was in order. I Jan i get told that they are still awaiting docs from another company, and nothing has been finalized. Please not that within this time i have made payments to them. I have been sending emails whatsapp messages calls and to date i have not gotten any feedback from them and this is after they have taken my money and promised me that my issue will be resolved.
0 replies
30 months ago
Disgusting customer service
Worst insurance company ever.Logged a claim on the 14 November.There is no contact number to call anyone everything is done on their app.Theu take days to come back to you.Receievd feed back 2 weeks ago and every time we request a call it take 3 to 4 days for them to contact you.Now today we are told to wait until the 3rd Jan 2024 for them to finalize the claim as that department is closed.*** pathetic. This will be taken up with the ombudsman
1 reply
44 months ago
False Advertising
Cell C are the worst company to deal with. They advertised a deal on their website. When I enquired about the deal they said it was a mistake.After a week the deal was changed however when enquired about the deal they advised that the pricing is not the right one. Please can cell c employ competent people as no one knows whats on the website as for the call Centre what a incompetent and rude bunch of people. Why advertise the wrong pricing not once but twice.
1 reply
53 months ago
Disgusting Treatment of customers
Very unprofessional and disgusting customer service and a total rip off. On the 15.01.2022 I went to Midas Midrand for a spare which cost me R625 when I got back to the mechanic the first thing he asked was if the spare was secound hand. The sales man at Midas only checked if the size was right and nothing else when I bought the part. When the mechanic tried fitting the spare he found it to be faulty. I then proceeded to Midas to return the item. Which after some debate they said they will replace it. But only on Monday.i collected the part on the Tuesday and on Wednesday my mechanic came in to fit it costing me a further call out fee. Once again the part is not right. When we took it back on 20.01.22 an Indian guy behind the counter was extremely rude and has no way of speaking to customers. When we asked for his name he refused to give it. He told us to get another guy's name and contact details and he is advised the mechanic was doing something wrong and we must wait for 2 weeks as they will send the part back to the supply for assessment. And on top of all that when I went to collect the part they charged me R700 instead of what I paid originally R625. It looks like they are selling reconditioned parts.If this is not resolved ASAP and I am not waiting weeks I will report this to the consumer protection commissioner.
1 reply
56 months ago
Disgusting behavior
I have made numerous attempts to get my sons issue resolved with Richfield with no luck now they have gone and handed my son over. What a useless institution demanding money from a unemployed child whose time was wasted because of their incompetence. I posted my review on the 11 of August 2020 and to Date no one from Richfield has ever contacted me regards to my query all they care about is money. And now we have a debt collected Harrison my unemployed child for money and threatening him that he will be blacklisted disgusting.
9 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (91.66666666666667%)