BZ
Boetie Z
Active since Jun 2020
7
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0
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Reviews
7 reviews67 months ago
Used just for financial gain and not to assist legally at all
I called this people and explain telephonically my problem and explain to the guy that I need assistance and if he can help me that he assured me he can and I must see him the next day but first I must confirm my appointment for the next day that he send me a email about and also the cost.R550+ tax that I didn't really had but as he could help me I confirm the meeting. The next day I went there and from the time my appointment started it was obvious that he could not help me at all as everything I explained to him he referred me to go and see someone else as that they were not able to help me. He then said I must pay the fee but I felt that I was just there for them to take my money. I called the company again a few days later and asked to speak to the boss where the guy told me he was the boss and I could talk to him. I told him my complaint and he said I must give him a couple of days to listen to the recording of my initial call and would get back to me. He never did after a month and 2 emails plus s call to the guy who was the one I saw with my appointment. The last 2 weeks I send them mails and told them I will contact hellopeter and that I will tell hellopeter they have just used me for financial gain. Till now they haven't reply. My first appointment was at there offices on 6 October 2020 at 13.00 with a guy by the name of Nevi Mutu 1 Bridgeway road Century City. Tell numbers 021 830 5228/06 8515 2814 and his "boss's" number 0780422453. Or that is where you can ask for his boss. Nevi's email address is [email protected]. I called a couple of times on Friday 20/11 and Monday 23/11 but without success. Another number 021 830 5200.
0 replies
69 months ago
Pathetic service and feedback from Aims
I applied for a 20% (year in advance payout) from my fixed investment as can be done with the anniversary of the policy. The application was filled in by my investor by Absa and also put through to Aims after I signed it. He also put a letter attached to it to make sure everything is in order. The amount I was to receive on 25/9/2020 was approximately R82700+-. On 25/9/2020 an amount of R6907 was paid in. I queried this and feedback was given to me on 25/9 that Aims send a mail and said they were sorry and additional R75800+ will be paid into my bank account by not later than 28/9/2020. Today I called to enquire about this and a lady by the name of Mariska called me from 011 243 4350 informing me that a person by the name of Shaan Watkins said she must tell me that they must first investigate my case legally and they need time for the rest of the day to do this. I said to her this is utter rubbish as I already saw an mail from Aims admitting they were wrong and my money would be in on Monday 28/9 which are today. I asked her if all their queries get handled like this with their legal guys and she told me they haven't had a case like mine before that they have to had a meeting with the legal people. All my stop orders was rejected by the bank and I want them to take ownerships of this predicament they've put me in and solve everything totally. They just don't care about anything as long as they get our investment they are fine. Even the mail that they send out and apologized was totally wrong calculated and not right. People like this working with money of others spells danger..Please look into this for me and I not only want an apology but they must solve all my stop orders where there is anything involved...cost etc
0 replies
70 months ago
Pathetic service from RCS financial service in Capetown.
I requested in April month for dept relief due to lost of income because of covid 19. It was granted to me for end June as well as end July by RCS financial services but they deducted the end of June whereby I follow up on it and they apologized and said it will be put back in my bank account after 14 workdays. It never happened...same thing happened end July...same scenario. After calls in access of R200 and more than 20 mails a lady by the name of Prudence de Villiers said she was appointed to solve my case. After so many emails to her and again so many calls to call centre agents and also promises from supervisors that they will assist nothing has come from it. It was also reported to hellopeter but up to now nothing yet. The first month was a deduction of R1090 and July just under R1000. I went as far as to travel 10 km to Game stores 4x to go and call from them and keeping people waiting behind me as calls took up to 45 minutes to be answered let alone being solved after 2 months+. This is the worst service I have ever experienced in my life from any but any place. Is this the way to treat a person that you granted relief for. They (the personel handling this case) are pathetic to say the least. Please help.
2 replies
70 months ago
Unwillingness to assist of Senior Government UIF Inspector
Since April I have tried to register for covid19 Uif. The company I've worked for till lockdown lied to us that they have applied for us for UIF as message they've send to us on 10/4/2020. I've gone through all the routes with my Union Solidarity but the company turned around and said they haven't registered me as I am an independent contractor which my union is still fighting. They said they won't register me for Uif. I called the covid helpline 0800030007 in May where a guy by the name of Keanan referred me to David Esau as he is the chief inspector in CapeTown as they said he must assist me or his personel as I am staying in Bellville CapeTown. I even mailed the Dept of labour's minister's office and they said David Esau must help me. I connected on WhatsApp with him on 15 May and he asked me for my ID and company's name which I gave to him and told him that company is as to the guy at the tollfree number is not involved and he(David) must help me. He said he would get someone to help me. After numerous WhatsApps (on record) he did not assist. In the meantime I connected to other individuals from Govt Labour as ms Mahlangu and another guy in Gauteng which told me the only one I must approach is David Esau because there is no company involvement. I got hold of David Esau again and asked him why didn't he assist me where he told me he don't know me. I forwarded him all my previous WhatsApp messages to him and then all of a sudden he realised that he know me and asked me again for my details and will get someone to assist me. All dates and mails can be provided. I contacted him again after days of no communication and he said I must right a full mail again and he will forward it to Gauteng as the company is there. I told him that I've send him all but all and the guys at the tollfree number as well as the guy from Labour said to me they can't help me but he must. Again silence...I wrote him an email this week telling him nobody has contacted me yet from his side and he must tell me if he can't or won't help me as I was going to go to Hellopeter with this. He said to me he did communicate with me and write "threatening" because I mentioned Hellopeter. He did not help me at all. He surely not helpful at all and sit in a position as Chief Inspector in goverments... unbelievable..his detail : [email protected] Cellnumber 0827914485 Office number 0214418088. Lastly just wanna mention is that I wanted to register online for U-filing but only domestic workers could so they told me David Esau and his guys will be able to assist me. I am a Construction manager and can receive R7000/month from UIf so for past nearly 5 months R30000+ that I did not get and busy selling my assets to survive. Thx to the service from a government employee David Edau
0 replies
71 months ago
Excellent client service
The OK foods in Alexander road Bellville Capetown has surely got the most helpful staff I've ever experienced. Never will you be left stranded if you look for any product on the floor. Just ask and you will be sorted out. 5* service for sure
1 reply
71 months ago
Pathetic service
I request for credit relieve with RCS for the months of June and July because of covid19. I got feedback that I was granted this request. End June they deducted the installment of R1090 approx. I called them on 1+2/July and they admitted to be wrong. On 16 July I made a follow-up call because they said my money would be refunded. A supervisor told me that from the 2/7/2020 it will take 14 workdays to be back in my account and apologized so much. Also said she will mail me forms to ask for another months extension as for end August. Never got any mail. Money was never put back in my account. Come end July again they took a installment off although I was assured by this lady on 16 July it won't happen.installment approx R980. Called them again on 28/7/2020 and asked them why they deducted. Said they will look what was wrong and called me back. Call was made 09.07am. Never called me back. I drove 10 km to a Game shop to use there phone as my calls for the calls to them was in excess of 1 hour and 10 Min. Was then online with a lady for 40 Min and she came back and said she spoke to management and the credit people and I must fill forms in to be refunded. I told her it's unacceptable and wants to speak to a supervisor. She said the supervisor would call me in 10 Min time but never did. Only the next morning she called back and said now I must go to the bank and get statements of when they have deducted those installments. I had to walk to town as my wife had car. 2 km...63 yes old...told her but she said no other way. Send statements through and she said she will pushed it for as soon as possible. I don't believe their lies. Sure I will wait another month for another excuse.my phone Bill alone was over R200
1 reply
72 months ago
Bad service Absa bank
I submit a claim to Absa in April to the claim department where I can claim for loss of income which I did with all relevant documents as well as letter from employer stating that they could only pay a percentage of my salary as they have not been paid by Prasa. They then pay the other half in in April. Now Absa said my claim is invalid as I did receive salary/income in April which I totally deny and if they have read the letter from the employer properly they would have picked it up. I am currently busy with my union to settle this and also a false announcement from the company that they claimed for us but government rejected it that's also false. Now Absa said they going ta send my claim in for re-evaluation and it will take another 45 days. Is this how they treat me that's for decades there client. Total rubbish. They have in all the time they assest my claim not once contacted me for any communication. Pathetic
1 reply
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1 Star
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