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Active since May 2020
14
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Reviews
14 reviews3 weeks ago
Impressive levels of uselessness
The service quality of BobGo has completely fallen off a cliff over the past few months. What used to be a useful platform has turned into an absolute masterclass in avoiding accountability. The support team? Genuinely impressive levels of uselessness. Replies take days, if they reply at all, and when something actually goes wrong with a delivery, BobGo suddenly becomes an Olympic gymnast performing loophole acrobatics to avoid taking responsibility. Damage claims feel less like a support process and more like a survival challenge. Endless delays, zero urgency, and support that somehow manages to make the situation worse every single time. If you enjoy frustration, copy paste responses, and feeling completely abandoned when there’s a problem, then by all means use BobGo. Otherwise, avoid them at all costs.
1 reply
3 months ago
Moove Sunninghill a truly pathetic experience.
The treadmills are broken refurbished units that randomly stop dead mid workout, which is dangerous. The Stair Masters have been broken for over a year, with only one functioning. For a gym of this size, that is ridiculous. Weighted machines are completely out of alignment. You have to lean halfway off the seat just to sit centered on the handles. Basic maintenance is clearly being ignored. You have to dodge several handheld cameras and private photoshoots every day POPIA act is constantly being breached. Barbells and equipment regularly used as tripods. I was told to use another machine because someone’s phone was using the seat. Turning into a major fight. Still waiting for the incident report requested months ago. Peak hours feel like a content studio. People training without shirts, posing, blocking equipment. Trainers take equipment for over 30 minutes while filming their clients. Barely doing a single set. It is a complete circus. Zero discipline from floor staff. No structure. No respect for paying members who just want to train properly.
0 replies
8 months ago
NEVER USE MTE XPRESS!
The most useless, lying, *********** courier we’ve ever dealt with. They claimed collection couldn't happen when they tried after 19h00 as the office was closed! (and the parcel was left with the 24h security guard). They even attempted a delivery to a client after 20h00 — are they completely detached from reality?! I’ll be pushing for BobGo to drop these clowns. Save yourself the headache and avoid MTE Xpress at all costs.
0 replies
10 months ago
Terrible quality and service
A Steady Decline in Service and Standards Pantone Colour Mismatches: Same Pantone code, completely different shades. A basic failure in colour control. Lack of Quality Checks: Repeated artwork issues that needs to be rectified constantly. Label Shortages: Consistently prints short — and they don’t even pick it up. We have to count through thousands of labels whenever receiving from them. Shrink Sleeves: Measured incorrectly for the container despite clear specifications. Missed Lead Times: Deadlines are ignored without apology or urgency. The result? Costly delays, production issues, and zero accountability. Use at your own risk.
0 replies
15 months ago
Serious Warning to all Businesses and Customers
This will be my second and final review of DSV Road before closing our account at the end of March. Consider this a serious warning to any business or customer using—or considering using—DSV as a courier service. We’ve used DSV as our primary courier for small parcels over several years, and it takes a lot for us to change service providers. Unfortunately, they’ve made it impossible to trust them. Their service has deteriorated to the point where it is actively hindering our business growth. The online booking system is outdated, frequently offline, and painfully slow—taking several minutes just to get a basic quote. We’ve had to arrange alternative courier collections on numerous occasions, resulting in thousands in lost revenue to DSV when the system was offline. One can only imagine the broader financial impact of such poor infrastructure. DSV has caused significant brand damage to our company, with customers refusing to purchase from us due to consistent delivery failures. One of the worst instance was a delivery to a retailer in Cape Town that arrived two weeks late—with no communication from DSV whatsoever as well as delivering to a complete incorrect address. No security in place and they simply neglect delayed shipments. Shockingly, DSV is also the only courier we've used where hijackings have occurred—twice, in the exact same area—raising serious concerns about internal security breaches. Requests for credit or even basic communication are completely ignored. Despite repeated efforts to escalate these issues, including direct emails to a Regional Manager, Denzel Mauer, I’ve received zero feedback or response. Sadly, dealing with DSV feels like trying to get blood from a stone.
1 reply
18 months ago
Terrible Service. Avoid at all cost.
Rather work directly with one or more courier companies than via Bob Go. They have proved to be absolutely useless and *********** with the blatant lies that they have preferred services within each courier partner they use. These courier companies do not care if you work with Bob Go or not. You will still get the same terrible service from everyone. At least you can get direct and quick feedback from a courier partner with an account manager. Avoid using Bob Go and don't fall for their BS.
0 replies
19 months ago
Do Not Buy from them! No after service
I bought the Restonic Detroit Bed Queen on 1 November from them. This is supposed to be a Medium comfort. The mattress is rock hard and has this strange wooden / metal beam in the middle. Most uncomfortable mattress. Contacted them to exchange it on 4 November. Emails are just ignored. Complete waste of money. Avoid this company at all costs.
2 replies
19 months ago
*****ELENT COMPANY
DO NOT Purchase from this company! They are a complete **** and goes against the consumer protection act with made up figures not stipulated on their returns policy. I am currently seeking legal action against them and have reached out to the Consumer Goods and Services Ombudsman
0 replies
25 months ago
Terrible for Business / Brand Damage
DSV is one of, if not the worst freight service in South Africa for a professional business as they WILL cause irreparable brand damage and loss of sales for any growing company as per first hand experience(s) listed below: 1. Drivers deliver parcels to complete strangers without requesting proof or permission by the consignee to accept the parcel on their behalf. Terrible security measures in place. 2. Parcels/boxes gets destroyed and ripped apart quite often leading to damaged products. (At least they are willing to credit the courier fee which is a fraction of the damaged product cost.) 3. Insurance loophole. As per small print, they will not entertain any damaged stock or loss once the waybill is signed and loss not immediately reported to the driver, even though insurance was taken at an extra cost and their own CCTV footage indicates the terrible handling of some parcels. Take into consideration, parcels are often delivered to tellers, receptionist, security guards, domestic workers etc. who will not open the parcel to check the content without permission from the consignee/client. The drivers are in a hurry, which is understandable, so expecting them to wait while the consignee checks every item is ludicrous. 4. Claims department is only there for the salary. Weeks will go by, countless emails and no feedback. 5. Clientzone online booking system often crashes, does not always alert the driver to collect, creating a backlog of bookings and sometimes missed collections. 6. Clientzone call centre. Non existent. Don't even bother. Only one person in the entirety of this company is actually useful and always tries her best to us with all the issues listed above.
1 reply
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (92.85714285714286%)