MediaOptive S's Profile | Hellopeter

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MediaOptive S

Active since Apr 2020

3

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0

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Reviews

3 reviews

2 months ago

Expecting customers to pay for your poor quality!

Can I give no star ? I purchased a bed from Rental Buddy South Africa in May 2025. Unfortunately, not even a year later, the mattress started sagging badly and became uncomfortable to sleep on. I contacted the company, and to their credit, they replaced the mattress for me. At that stage, I was very happy with their service and willingness to assist. However, less than a week after receiving the replacement mattress, it also started sagging. I contacted them again and provided photo evidence, but this time they refused to replace the mattress. Instead, I was informed that I would need to pay a cancellation fee to end my contract, as well as an additional collection fee for them to collect the bed. This is extremely disappointing customer service. Customers should not be expected to pay for poor product quality or for issues caused by the company’s own products. Rental Buddy South Africa, I am still waiting for a proper response and resolution regarding this matter.

0 replies

M-Sure Financial Services

41 months ago

Can i give no Stars!!!

M-Sure...... Disappointed!!!!!!! I have a extended warranty with M-Sure for my car. I had a breakdown on the N4 near Middelburg. Me my husband and 3 kids are now stuck in Middelburg no where to go!!! No one can assist with a rental vehicle from M-Sure side only answer i get is sorry claims department is only back on Wednesday. I am so sorry M-Sure i should have told my car to only break on Wednesday because you only work then and it will only be convenient for M-Sure if your car breaks within Mon to Friday working hours. How ridiculous now your roadside tells me i must go rent a car or overnight accomodation and pay out of pocket . Why the hell do i have a policy if i could have paid out of pocket!!!!!! I do not even own a credit card to pay a R8000 deposit for a car rental non the less the per day rental o yes and i am only allowed a 24 hour car rental to reclaim!!! But all car work shops will only be open on Wednesday what must i do!! I will not leave this here i will take this as far and wide as i can!!! I will take this to the Onbudsman!!! I will hold you liable for the costs. We now have no way of getting back home in Pretoria! Your company is a DISGRACE !!!!!!

1 reply

77 months ago

Shaw Academy

Shaw Academy is Amazing doing 4 courses with them and it is Simply Amazing.

0 replies

Review Distribution

5 Star

1 (33.3%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

2 (66.7%)

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