Active since Mar 2020
I had a canvas roof made for my new house by Practicality Custom outdoor Gear. I had to install it myself. When I opened the canvas it was totally out of shape. Practicality fixed it. Once again it did not fit as it should. They came to my place and made some adjustments. I pointed out some poor workmanship to Mr. Fourie, he dit not react to it. We installed the roof and a short while later the wind ripped open the seams. I took it back and Practicality made some changes. I installed it again and once again sent photos of poor workmanship to Mr Fourie. A short while later the wind ripped open the seams again. Mr Fourie does not answer his phone or react to whatsapps or emails. I have of photos to prove poor workmanship. I request Practicallity to refund me in total. I had a lot of damage due Practicallity’s poor workmanship.