Active since Mar 2020
Placed a order for a in stock item and the delivery showed it would be delivered today. Well, not delivered and when tried to follow up it suddenly was scheduled for only 3 weeks from now. We werent even notified and trying to follow up with the branch is a nightmare as they are pathetic and dont even answer their phonelines. Only to hear that is we want to cancell a refund will take up to 14 days! If i knew this i would have never placed the order.
Returned a item on 8 December requesting a refund. Contacted them again numerous times without any luck. Was promised a refund on 6 Jan and now almost 3 weeks later still no reply and no refund.
I have made payment more than a week ago for my phone to be collected for repairs and haven't heard anything from anyone since. i emailed and emailed without any response and trying to get a contact number for them is useless. If this is the service i am getting and the phone hasnt even been collected yet i am really scared to even think what the service would be like once they have collected the phone.