SM
sincedile M
Active since Feb 2020
4
Reviews
0
Industries
Reviews
4 reviews6 months ago
Disappointed amd heart broken- zero star
After seeing the good rebiew of this comoany, I ordered 2 cars for my kids. At R11 000, we were soooo excited. I bought them over lay buy. On my last payment now in December, the company tells me that they made a mistake and reserved the wrong color car, my son wanted blue. The company reserved a an army green one. I did not like the green or white colour. So I requested to change the car, even if the next car would be SLIGHTLY expensive. In total the new cost would be an additional 2000 rand making me pay 13000. I requested that they kindly discount the new order just a little, as the initial error can from their end. I understand mistakes happen we are human, but atleast you can meet me half way for an error that YOU made, no they want the full price. They said its either I take the car I do not like or I pay full price for another. Im not a business person, but surely this is unfair to some level. And the attitude of "just" when talking to the lady was even more heartbreaking, oh (thats if they even answer the phone) they just didn't care. Now im stuck with a product I didn't order
2 replies
10 months ago
They were about to c...
They were about to close and siseko mapekula was very quick
1 reply
13 months ago
Dissatisfied customer, feeling ****med
I received a link to pay for my customs for my order in Shien. I proceed to make the payment using the link, payment was processed successfully, and debited from my account. How ever when I went back to the order tracking page, imile still wants the customs payment. I have shared several emails with the proof of payment, but their responses are just robot generated. I'm now begging for what I have paid for. Shien please change and move away from this logistics company. At this point they ate ****ming us.
0 replies
14 months ago
Lack of response to various follow ups for a correct details to reflect on my profile
It is really a Shane that you have so much power to ruin peoples. You do not update credit profile and account details for 5 months. You are telephonically unreachable, your platform is just as useless, the chat box is so generic. You do not acknowledge email responses, again it's a generic response with no follow up. I hope you know how much your *********** to do you job affects a normal person. Please do better, or just lm remove yourself from to this industry as others do a better job. And it so sad that we can report you to anyone but yourdekf
1 reply
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
1 (25%)
2 Star
0 (0%)
1 Star
2 (50%)