Suritha S's Profile | Hellopeter

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Suritha S

Active since Feb 2020

12

Reviews

0

Industries

Reviews

12 reviews

Pinnacle Marketing

3 months ago

Misled about sim card

Misled about data SIM card For the past two days [28 + 29 April 2026], I have tried calling you six times. every time the line went dead. I am trying to cancel a data sim contract. i was misled about the sim card. The call center agent that called me, said it will replace my old sim card i had used in my MTN month-to-month router. The month to month router i have cancelled already. I have not used this data sim **********, but the money was deducted from my account on 25 April 2026. Please check on your system, and you will see the SIM has not been used.

0 replies

MTN South Africa

3 months ago

Misled about data SIM card

For the past two days [28 + 29 April 2026], I have tried calling you six times. every time the line went dead. I am trying to cancel a data sim contract. i was misled about the sim card. The call center agent that called me, said it will replace my old sim card i had used in my MTN month-to-month router. The month to month router i have cancelled already. I have not used this data sim ***, but the money was deducted from my account on 25 April 2026. Please check on your system, and you will see the SIM has not been used.

1 reply

Alexander Forbes Financial Services

6 months ago

No solution

Good day Alexander Forbes I have been struggling since 15 January 2026 to get hold of someone to assist me with the ROT form. Finally on 19 January 2026 I was contacted. Now i am struggling with an ROT form that has been completed multiple times and sent back multiple times because of errors. My previous pension fund has returned the ROT about 4-5 times. Kindly advise when the ROT will be completed correctly. Regards

3 replies

Alexander Forbes Financial Services

7 months ago

Customer service

Dear Alexander Forbes It has been more then a week that I've tried to make contact with you. with each call my query is escalated, but no one answers when calls are transferred to the "correct consultant". I have been asking about a Recognition of Transfer from my old pension fund to new pension fund. Please advise what has to be done? Regards Suritha ***

2 replies

MiWay Insurance

12 months ago

Dissatisfied customer

Good day My car was in an accident on 20 July 2025. On 21 July 2025 I contacted Miway to report the accident. It took 10 days to submit, process and approve my claim. Please note during this time I had to make numerous calls to follow up on how far the process is. Also, my car is in a driving state, but I noticed that the bumper was starting to lower, which resulted in the gap between the right front tyre and bumper was narrowing. [Note:The panelbeater scheduled for the vehicle to be delivered on Monday 11 August 2025 for repairs to commence.] I called Miway on Thursday 7 August to inform them and requested for a towing truck in order to avoid any further damage to the vehicle. I was told that the request was sent to the towing department and that they will get back to me by Friday 8 August 2025. I called this morning 9 August to follow up on the towing department, and the consultant said there was no request sent to the towing department. My question to you Miway - Can i drive my car, as is to the panelbeater on Monday 11 August [47 km]. If anything happens will you replace my vehicle with a new one? Dissatisfied customer.

2 replies

Alexander Forbes Financial Services

23 months ago

Two pot Alexander Forbes Bad service.

Dear Alexander Forbes I tried calling you 4 times yesterday, and four times this morning. I have sent an email on Tuesday, and I have not received any response. This morning I tried to track my application, and it is has not moved on the timeline that you provide under the Two pot claim. I also learned that people that submitted claims days after I have, has more movement on their timelines. Can someone please advise? What system are you using that First claiming clients have not been helped? I am very disappointed in your service. You knew Two pot claiming was well on its way, but it seems you failed to implement the correct procedures. Please advise as to what I am supposed to do? Suritha Sawall ***

2 replies

25 months ago

Boodle ****

Boodle is not getting back to me. It has been 3 days. they do not answer, nor is the online chat suffice. Most probably a ****

1 reply

65 months ago

Vodacom poorest service ever

Good day I have a pending query since January 2021. Customer care agent Siyabonga has not rectified his mistakes. Upon ordering of new cell phone /upgrade I was promised that line *** would be reinstated, and the incorrect upgrade on *** would be reversed. None of this has been done. You can access your own database and listen to your so called recorded calls. I would prefer someone in a supervisory role to contact me regarding this matter.

3 replies

Discovery Health

67 months ago

Incompetency

For the first time in 13 years of being a discovery medical aid member I have submitted a claim, and this is the poorest service I have received. I have started Tha claim process on Thursday, 11 February 2021.on Monday, 15 February 2021 I followed up, and was promised by a consultant that it will be resolved by close of business 15 February 2021. Needless to say 2 days later I am still waiting for this query to be resolved. Why should I have to struggle for a mere R648, 49 payout?

2 replies

67 months ago

Vodacom incompetency

After a whole month of struggling with vodcom. I still have gotten no where. No ansers and no service. Since your consultants can't help I request that you cancel both my contracts for line *** and ***. Please send proof via email once this is done. My email address is ***

2 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

2 (16.7%)

1 Star

10 (83.3%)

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