Active since Dec 2019
My experience with the debt collectors are very bad. This is not the first time that multiple deductions went off my bank account - and they never get back to you or resolve your enquiries. Messages are left unanswered and issues unresolved. Yet, they have a Top 10 rating 2 years in a row for Debt review awards for National Debt Councellor.
Good day Kindly note, that I am writing this customer complaints letter for bad customer service and poor experience with your service at the Modus Group - Montana. I have been struggling to get a hold of your customer care, as the number on the website is incorrectly listed as 0860 876 7000. My vehicle was booked in last week Monday, 5 May at Modus Group, Zambesi. Since Tuesday, I have been speaking to my service advisor, which does not have any definite arrangements/feedback from Renault up until today. In the meantime, I am stranded without a vehicle. Being a single mom with 2x teenage boys, I am not able to afford Uber everyday to my workplace & back. I am escalating these issues again, to HELO PETER.COM, as well as the MOTOR INDUSTRY OMBUDSMAN. Your urgent feedback is greatly appreciated. Greetings, Tania Heymans 0825986097
After weeks of calling back & forth - since 19/08/2024 - no feedback on the status of my vehicle No feedback from DP - He is never available for a call / feedback Vehicle went in for gearbox repairs
Bad restaurant experience - owner does not even respond to e-mail about bad service experience So dissapointed
High tech - sufficient banking - no waiting in lines - service is excellent!
Reliable, friendly, fast and efficient service received from sales personnel
SERVICE SUCKS! They are quick to take your money, but not likely to completely deliver the product or return the product for that matter!
Unreliable service provider! We have had endless problems with our fibre, since we make use of mweb's service! After the 4th router, we are still stranded, for days without any internet connection. Phone this company, and see how long it takes before someone on the other end answers the phone! go to the chat line, there is a robot assisting you with your issues! log a call, and they will take days to come back to you! :-(:-( Frustration up, on frustration! So sick and tired of bad service!
Recent experience with this company hasn't been so good. Communication with and from the company is not so good, and the service is not up to standard.
I have been dealing with this company for quite some time 4-5 years, to be exact. They receive an excellent rating from me, I am a very satisfied customer. Their work is very professional, and they have a reasonable turnaround time with services done on vehicles. They are always willing to walk the extra mile
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