RB
Renée Bishop
Active since Nov 2019
5
Reviews
0
Industries
Reviews
5 reviews3 months ago
Seamless experience. Highly recommended.
First-time user, and it was a seamless experience. Good value for money product,s and the whole process worked well.
0 replies
22 months ago
Seamless experience signing up.
I have just signed up with dotsure.co.za. I dealt with Nazley who was friendly, professional, very patient and I thought pretty thorough. A pleasure to deal with. I hope that going forward, the service will be as good.
1 reply
32 months ago
Nightmare website and customer service
I don't understand why Wellness Warehouse cannot sort out their website!! I order online and it's impossible to use one's loyalty points. One is unable to call them and when you email they may take a few days to respond. My latest experience with them, they haven't responded at all!! What is their problem? A big company like this - 4 years since Covid and people are ordering far more online and one can't order from them. They are a total nightmare!! Apart from the fact that it takes a week to receive the goods. In other companies, one gets delivery overnight or at most 48 hours later! A huge thumbs down from me. I had just started using many of their own products. I have ordered the same supplements elsewhere - other brands and saved myself a few hundred rand.
0 replies
48 months ago
Pick n Pay
Their Waterfront branch in Cape Town has the most disgusting trollies. They are all broken, cracked, tied together, splattered with paint. They are in a really poor state. I have spoken to the store management about it and they say something about the company being busy negotiating the price of replacing them. It is so bad, that I won't be shopping there again until they are replaced. I wrote a complaint to them on Facebook and all one gets are automated responses. One can see that no-one has read my original complaint. I am not interested in store management calling me. They are unable to respond appropriately. Trollies are bought by head office and then the company has the nerve to tell me I must contact one of their head offices and tell them what my problem is. Good grief!! Is this customer service!! It's absolutely appalling. I'm not sure what's worse - the trollies or the level of customer service. The company has just lost a customer!! No wonder Checkers and Woolworths are doing so much better than Pick n Pay.
1 reply
76 months ago
Appalling customer service from Woolworths.
On 30th January I wrote a message on Facebook to Woolworths asking why their loose celery (ie. the unpackaged one) costs more than the packaged one. On 12th February I received an email from their customer service saying that the buyer says that the loose celery is usually smaller/lighter than the packaged one, hence the difference in price!!! So the smaller one without packaging, costs more than the packaged one! Isn't that amazing! I wrote back saying this was a rubbish answer and they should read my email and respond appropriately. I am still waiting for an answer. I eventually put another message on Facebook Well, on February 21st I asked them on Facebook when I would hear and they said they would be referrring it to their customer service department. I have not heard another word. it's enough now. Are you surprised that Woolworths is doing so badly? They have the worst customer service of any company with which I have ever dealt! Not sure it will help to send this to customer service, as if they bother to respond, it's likely to take a few months!
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)