Jewel P

Active since Oct 2019

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Reviews

15 reviews

4 months ago

Lack of Accountability for Refund

I am extremely dissatisfied and disappointed at how poorly refunds are handled. A refund of R500 has been outstanding for nearly a month, and despite multiple follow-ups, it has still not been processed. While responses have been polite, there has been no meaningful action or accountability. I have repeatedly been told that the matter will be followed up, yet there has been no resolution or clear commitment to a payment date. At this stage, the lack of urgency and follow-through is unacceptable and reflects poorly on the business. It is both frustrating and disrespectful to be kept waiting this long for a straightforward refund. I expect this matter to be resolved immediately without any further delays.

0 replies

SkinMiles

8 months ago

Excellent service

I have always been impressed with SkinMiles, but my appreciation today must go out to Megan, who assisted me yesterday. Not only was she kind and proffesional but she also assured me that the product I ordered would arrive today and it was! I'm so impressed. Thank you for the wonderful service 😀

0 replies

Dis-Chem

8 months ago

Non delivery and failure to communicate

I placed an order for delivery meant to take place on 17 Dec between 10am and 11am. Nothing was delivered. I have heard nothing regarding the delivery either. My emails have been ignored. I am utterly disappointed. This is highly unprofessional and unacceptable.

0 replies

Aldo

9 months ago

No response regarding online return request

Good day I want to return Order #631628. This was an online purchase and I have sent an email to *** as advised on the website. I still have not received any feedback and it has been more than 48 hours. Very disappointed as time is going and this will impact the return.

0 replies

Lancet

13 months ago

Incorrect iron test - Irresponsible

I am deeply disappointed. I did blood tests this morning and made a point to ensure that the nurse was aware that the doctor requested a full iron profile test and not the ferritin test only. She confirmed this and yet they still did the wrong test. I called the call centre more than 1.5 hours ago and was informed that they would call me back within 20 minutes. Now whenever I try calling, I cannot get through. This is utterly frustrating and unprofessional.

3 replies

Ram Hand To Hand Couriers

20 months ago

Poor service

Poor communication. Ram is keeps failing to deliver my parcels with no communication whatsoever. I have no idea when I will receive my order from Forever new. I had an order from Aldo which took Ram over a month to deliver. This is not professional.

3 replies

Supersonic

22 months ago

Non existence customer service

All I want is to change the email address linked to my supersonic account. I simply cannot get through to the call centre and there is no option to make the change on the portal. I am utterly frustrated with Supersonic. Their poor communication is utterly frustrating and is the reason I cancelled my fibre contract with them. Now I just have a data contract and am considering cancelling it given that I cannot get in touch with them to make a simple change to my email address. Supersonic has no interest in customer satisfaction and does not care that they lose customers as a result.

0 replies

Sorbet Group

23 months ago

Poorly trained nail tech

You simply cannot have nail techs who dp not know how to correctly remove gel nail polish. My nails have been badly damaged due to a nail tech who was not just unhygienic but also careless. Not only did she badly chip one of my nails but she also left product left on my nails. She did an absolutely ********** job. My nails look awful. I have never had such a bad experience and I actually don't want to go back to another sorbet salon for this reason. What makes me more upset is that she tried to cover up that she chipped my nail.

1 reply

United Parcel Services

23 months ago

Pathetic communication

Even though I paid the relevant customs fees, my parcel is not being released and UPs is refusing to respond to any emails.

0 replies

Supersonic

30 months ago

Pathetic technical support

Ticket: SST280301 Still no internet and Supersonic isn't bothered. Trying to cancel and even with that, they are unhelpful. If you are considering Supersonic, look at the reviews. It is absolutely painful dealing with them no internet for more than a week despite paying for the service. Absolutely useless technical support.

3 replies

Review Distribution

5 Star

2 (13.3%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

13 (86.7%)

Jewel P

Reviews

Lack of Accountability for Refund

Excellent service

Non delivery and failure to communicate

No response regarding online return request

Incorrect iron test - Irresponsible

Poor service

Non existence customer service

Poorly trained nail tech

Pathetic communication

Pathetic technical support

Review Distribution

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