HV
Hannes V
Active since Oct 2019
12
Reviews
0
Industries
Reviews
12 reviews4 months ago
Takealot the best
I had only good and fair experiences with Takealot. Because I live remotely and buy a lot from them. If I'm not happy with a product, they come and collect it and replace or refund it. Thanks Takealot
0 replies
36 months ago
Bad Customer service. No responce
My biggest issue with Keebot is their zero availability on either email or telephone. They send out an auto reply mail that they will respond within 48 hours, but never do. The telephone keeps on ringing. My parcel is apparently at South Africa customs for weeks, but no-one contacts me regarding it. It's not the first time I get something from abroad. Customs has always made contact. I'm afraid if they contact Keebot, they probably get the same response as I do - Nothing...
0 replies
37 months ago
Curl error: Connecti...
Curl error: Connection timed out after 10001 milliseconds
1 reply
62 months ago
Friendly service
RSM tyres in Rustenburg is normally very busy and I can understand why. Their prices are very reasonable. My latest experience is that I lost my receipt paper that will proof my Warentee on shocks fitted in first quarter of 2018. I could tell them the date of transaction though. They accepted this as sufficient proof without a hassle and still replaced the shocks.
0 replies
65 months ago
Fast and Furious
Couriers is an excelent replacement for SA Post Office, since it is very reliable and normally fast. Fast amd Furious is not worth their name. When known on line shopping centers make use of them to deliver my package here in Rustenburg, I never had a delivery that was delivered without a problem ond numerous comunications. They ate a bad name for courier services.
0 replies
66 months ago
Quad tyre
While other tyre places did not want to repaire my child’s quad tyre, Renata helped me. Many thanks
0 replies
66 months ago
Bad treatment on complaint - The Pool Team Rustenburg
I bought a 10kg Aqua Chlorine on 20 October 2020. After using quite a lot to treat my swimming pool (Bestway splash pool), since it stayed milkish, I realize it was the chlorine making the pool milkish. Trying to return it and hoping for a proportional refund, I waited almost 2 weeks for a response. Every time I enquire, I was told that they wait for response from head office. On 3 December 2020 I once again went into the store and was directed to speak to Sibisiswe (apology for the spelling, but he refused to spell his name to me). He immediately told me there must be something wrong with my water and that I am the first customer of 29 000 customers to complained. That (in itself) is not a good way to approach a complaining customer, since I never had similar problem with other makes of chlorine. I bought the Aqua Pro to try and save some money by buying bulk. Anyway, as I tried to explain it to Sibisiswe, he kept on talking, not giving me a chance to tell him why I differ from his response (that he obviously got from head office). When he heard me saying it is a **** product, he immediately stops his continuous trying to talk loader than me and said I do not need to swear. I asked him where did I swore. He did not answer me, so I said if he means the word **** is a swearword. He responded, yes. I told him that we all pee and **** and that it is not a swearing word. English is not my first language and I did not want to say ****y, so for the lack of a better word, I said ****. Anyway, I am not happy with the way I was treated. I expect better treatment and gave head office a chance to respond a more professional way, possible train Sibisiswe to treat customers better, test your product if it is possible that there is something wrong with the batch and that the Aqua Pro might do the same with any other water than mine, needless to say they did not make contact with me.
0 replies
Review Distribution
5 Star
7 (58.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (16.666666666666668%)
1 Star
3 (25%)