JB
JOMARI B
Active since Sep 2019
21
Reviews
0
Industries
Reviews
21 reviews2 months ago
ACKERMS DSM IS A ***ARD TRYING TO MAKE A FOOL OUT OF CLIENT!
As an Old Age Home buying uniforms for staff is always a challenge. So we look when specials run. A winter special is running at Ackermans. BUY ANY 2 JACKETS and get 30% off. Niw we are 11 staff admin ladies. Two jkts each for the upcoming winter. We go into Amajajuba Mall Ackermans and purchase 18 jackets. Not all sizes were available so Simpiwe there staff member kindly requested Newcastle Mall to please keep us two my driver would come collect them. This is when all things went horribly wrong. This was around 13h00 yesturday 8th April. The jackets we purchased 18 of them were suddenly " No longer on promo" had been removed from the system a day earlier than the close of there promotion. The poor Ackerman ladies had no clue what was going on and called I assume there area manager to ask what was going on as I refused to pay R2500 more for jackets which had full branding on them for the promo gotcthecpictures bar codes etc..This DSM they called her Kate when communicating with her. She was so RUDE treated the poir ladies at Ackermans with disrespect making them feel small and embarrassed. She refused to speak to me and for appriximately 4 hours gave these girls hell. Saying the jkts were not part of the deal but were coats NOT JACKTS!!!!! I was in tge interim asked at 14h45 to please come back until they could sort out this dispute. I agreed left my number at 16h37 I got a call from tge store again requesting me to please come back "tomoro" when promo was over!!! Not a chance I told them I am on my waycto fetch my daughter and will be coming to the store to collect the jkts! I would NOT leave the store without them.The poor ladies there so sweet so proffessuonal and so patient even with a tyrant giving them the legal grounds for the refusal of tge DSM Kate to give us the jkts at the discounted 30% rate as advertised. I went back into the store. The ladies were panicked, and had been vack and forth with this RUDE AND OBNOXIOUS Kate DSM. She was STILL ON THE LINE!!!! I called customercare hotline a lady cannot recall her name tried to assist me and expkained there were similar issues at the orger stores abd would try to expedite the matter. I stood my ground. Eventually this DSM after hours of frustration and pleading the clients case by Ackerman ladies this KATE STILL VERY RUDE AND VOICE RAISED on the phobe started telling the lady what to do. At 17h20 about. I walked out the shop with thw help of the ladies to liad jkts into my car. Over a trolley and a half. The relief and apoligy acceptrd from a team who went the distance to help a client get what she deserved. ACKERMANS! Watch who you put in cgarge PROTECT your staff in store they are your ASSETT not DSM KATE whoctreat your staff poorly. She should be severly disciplined ir demited as running away and igniribg and refusing to talk to a client in distress is NO way to handle a fispute. Igniring your staffs hours and multiple attempts to resolve this issue is a DISGRACE!! Treat staff with respect, YOU ARE SUPPOSED TO LEAD BY EXAMPLE!!! Thankyou for staying proffessional ladies. You remain one of our favorite stores to SHOP. Kerp smiling and thankyou for not giving up on your regular,and loyal cliebts!
0 replies
2 months ago
DECOFURN HAS NO HEART - JUST WANT YOUR MONEY!!!! OPEN IN PRESENCE OF YOUR DELIVERY GUY!!!REPORT IMMEDIATELY
What a complete slap in the face. We have been a client of Decofurn online for many years as a Non profit Organisation and a frail care funds are very limted. After a disasterous strom we lost cuboards desks, side tables etc and we knew we could entrust decofurn to deliver. They did R140 000.00 later to replace the damged goods. Unfortunately we did not realise that the 104 odd boxes had to be opened and assembled the same day! Ludicrous right. We had no space to put the damged ones and were replacing room by room my logistics officer and myself the CEO. We thought we were helping ordered once instead of 50 orders as free over R3000. Three parts of a desk damaged. They said they cannot replace it as we did not report it within 48hours!!!! We ordered additional products today as we calaculated short. I tried to get them to understand our plight. promised that they would escalate the matter till now NO ONE HAS BOTHERED TO COME BACK AND WE SIT WITH THREE INTEMS WE CANNOT USE! We have paid for them. Does our business mean so little to them. is this all about the money? How sad we would love to chat with the owner I am sure this is not what he would want! These are for Older people shame on you!Products were oustatnding with exception of the broken parts.
1 reply
5 months ago
CHECKERS *****S FROM 80 YEAR OLD PENDIONERS!!
My 80 plus yearold SASSA pensioners went to Checkers at Mooi Rivier,Mall to buy a few things. They went to the express till. The card was swiped the cashier ran out of paper could not print called for help. Not the manager or others coukd help they forced my 80plus year old pensioners to swipe a second time. Tge transaction went through twice my 82 year old father told them it had beeped and had been taken off their account. Tgey forced them, plus the humiliation and lack of respect is a disgrace . They live on a farm my Dad has only one eye left my Mother cannot drive anymore, my Dad should not drive but with no other way to get to town he drives once or twice a month if my nephew cant managr it. They used tgeir petrol their time to go there checkers dont care signal is bad on the farm both are hard of hearing. Respect yourvolder people they pay ypur salaries. Dont ***** money promise to call them back and twice you treated them like durt! Your management is a disgrace. Fix tjis or I WILL GO TO DEVI AND CARTE BLANCHE. Checkers are *****ing from pensioners!!! Still no call! DISGRACEFUL!!
0 replies
15 months ago
MAHINDRA XUV 700 5 SEATER SAFETY RISK BEWARE!
I purchaded a brand new MAHINDRA XUV 700 5 SEATER last year March. 2024. Its been in the workshop so often for various issues but NOTHING EVER GETS REPAIRED PROPERLY. The poor dealership employees want to run away from me when I pull up. They get zero support from Mahindra SA. Excuses a technician came through to Newcastle to allegedly work on my car. It allegedly neefed a new " silcer box" remember its brand new. Screen goes black and a doof doof spund is heard. I have had two near miss accidents as a result. They claim everytime "they gave a right to repair" where is our protection as a consumer. They drag out the repair process to exceed the six month exchange window we are forced to pay the installment yet THUS IS A FACTORY FAULT! They ley us risk our lives daily and what do we get in return a bunch of lies. I waitdd months for the " part to come whilst risking my life each day.
1 reply
23 months ago
VODACOM REFUSES PENSIONER PROOF OF NON APPROVAL DATA DEDUCTION 8 YEARS!
My 78 year old Mother has been charged for Q gig data for 8 years todate for a number that is not hers. She has struggled to gef help to resolve this matter. To no joy. This answering machine confuses her and sge cannot get it sorted. This is *****! In the telecommunication act surely there should be recourse for overbilling. We need to get VODACOM to respond publicly. I hace seen reviess similar to my Mothers. Tgey pretend to help but NEVER resolve the matter. Taking and robbing from a pensioner is afainst tgd Older Persons Act and us classified as financialnor Economic abuse. 8 years being cgarged for 1 GIG data for a number she has never had or has. It angers me when older people are exploited due to lack of digital kniw how etc. Sge gas trird to resolvd this but VODACOMS complaint line us THE WORST mist difficult process to successfully get solution. Telephonucallg frustration and nughtmare.
3 replies
24 months ago
OCEAN BASKET FOR A FISH BISCUIT BALLITO!
The WORST EXPERIENCE ever! Ballito OCEAN BASKET owned by Terry Coetzee who does not answer her phone or did they even give me the right number??? Calamri steak strips salty as the sea we came to enjoy! ****NDOUS worst ever. My daughters seafood platter the calamari was a biscuit dream pathetic for added crunch. So hard tried peeling off the batter gave up. Extra hake piece like a hard cardboard so dark brown drenched in oil, shining like tge night star. it had to be dipped into lemon butter sauce. Hard and overcooked. The village salad was floating in oil and would beassumed we ordered Olive Oil with salad. Does anyone even give a damn anymore. Hpw much pil do they go through a month?? We were two tables in TOTAL!!!!!! Then after forcing ourselves to eat the fish BISCUIT note we had not eaten since breakfasr!¡ We are so angry amd disappointed. That ocean basket has stooped to this level. Oh and let me not forget the two"rolls" given slightly bigger than the butter cube on the table!!!! It was enoigh for one bite. That was great! served. Eventually after our meal was completed a manager presumabl came to ask hoe thr meal was!! This was a joke as compensation she said she would remove it from the bill. No apology. Tge bill came y
1 reply
29 months ago
ONE PLAN - SERVICE RATING ZERO, WHEN QUERYING A REFUND!!!!
Numerous emails have been sent to confirm the payment of a Drs visit. Its been paid and I am awaiting a refund. Querying anything from ONE PLAN is a nightmare. This new digital response is pathetic, frustrating and annoying!! One Plan keeps asking for proof that it has been paid. Receipt has been processed and sent by the Drs rooms themselves and by myself. I cant see the balance on the card so who knows has it been paid? What is the balance etc? it has been sent countless times, email, via this ridiculous BOT. I called customer care who told me I have to speak to an agent at claims. They transfer me there it goes blank! I have to call yet again, I am given the options many of them to speak to a WhatsApp agent or follow the Bot Prompts. If I wanted to follow that route which does NOT work and no one reads the messages I would not be calling to speak to a HUMAN!!! I wait for five minutes using my airtime to further annoy the hell out of me! Still no answer from an agent out of sheer frustration I am now turning to yourselves! This is truly a non user friendly method the best is they keep quoting "please speak to one of our friendly consultants". REALLY IF ONE WOULD JUST ANSWER THE PHONE WE MAY EXPERIENCE THIS SO CALLED FRIENDLY AGENT!!!
1 reply
40 months ago
ITS YOYR MONEY FETCH IT! Go get ypur intetest earned on your deposit!!!! DONT GIVE IN STAND UP AND FIGHT FOR WHAT RIGHTFULLY BELONGS TO YOU!! WANT TO RENT RUN DONT EVER LOOK BACK!! BAD EXPERIENCE GUARANTEED When ypu leave is a GIVEN!!!
Renting has been a nightmare. My son rented for not even 3 months was retrenched in April of 2022. He has been through hell and back, tried to find a replacement tenant as he signed a lease for a year completely oblivious he would be laid off. His first rental. Gave notice due to unemployment. Lost his WHOLE DEPOSIT for alleged damages, to the property left by a previous tenant, yet he is billed, is on the app on their records. R4950 approx for their alleged damages. He did not put a sibgle nail into a wall or change and or damage anything. They are billed for ludicrous things. Cracked tiles where the crack is running simultaneously across the floor, coukd be foundation, movement, storm water damage etc. Damp in the walls where is tgat tenants issue? That is a poor structural issue and or leak or foundatiin crack from seepage. The list can go on. They go oyt and oyt to ensure you NEVER see yoyr deposit. WHERE IS YOUR INTEREST?? You are entitled to intetest in a intetest bearibg account yoy are entitled to the intetest gained thereof. That is not even nade mention of. The agent does not take tge time to educate our younger generation to let them understand tge importance of lookibg after a property and its repercussions if not done. I am so angered from my sons continual harrassment, for money he does not owe claimed over R9000 in damages. Took his R5600 deposit added R175 for depositadmin plus someone elses damages who never fixed what was promised. The inspection before and after moving in and out are not forthcoming to do the comparison R175 charged for deposit admin fee after they already claimed R1500 for early cancellation fee. If that was not enough in his second month they took two installments from him he had no food or petrol for weeks. Their excuses just kept coming, this is not an ethical and reliable company. With so much corruption etc you would think companies would ensure they look after their clients. My son has been exploted, humiliated and treated infairly, billed for someone elses damages with a year of excuses. Exploited, unfairly treated, harrassed bullied for exorbitant costs, and as I read reviews can see he is one if many that have experienced the same treatment. WHERE IS OUR RENTAL TRIBUNAL their cobtract is so badly written with all the hifaluted jargon you need a mastersdegree to decioher it or the assistance of an attorney .TRUST is not an escape!! They cannot be trusted have no empathy ir integrity. I woukd apoeal to every single person who has been wronged by them to stand up lodge a complaint but better still go pay DEVI a vidit she will chew them up fir breakfast
0 replies
62 months ago
OUTSTANDING SETVICE ONEPLAN!
Outstanding service from One Plan. Immediate deposit for my sons Dr appointment. No doubt that tjis company is SERVICE DRIVEN I recommend them to anypetson looking for affordable, top service with the least effort. They are BRILLIANT.
1 reply
64 months ago
OUSTURANCE - DO YOU ALWAYS GET WHAT THEY PROMISE? FRUSTRATED CLIENT
I have tried to speak to a consultant online for almost 3 weeks now. I have emailed countless times and even on the app rated OUT poorly with the hope of getting a response. The call centre number to which they keep referring me does not work for some reason and I have tried calling it from three different land lines. I have reported it three times and am just ignored. I email to ask for a breakdown on my life insurance policy, whether I completed the HIV test within the prescribed time frame and whether I am able to add dread disease and disability to this cover. I receive a response in writing saying please contact our friendly consultant etc etc...it does not help if they do not pick up and each time I push 3 the voice recording says you have not made a selection etc etc ...the same thing every time!!! It is the option where I am querying the content of my life policy. I AM JUST FED UP OF TRYING!!! I WANT A CALL TO A LAND LINE AND A PHYSICAL PERSON TO CALL ME AS I CANNOT CALL THEM. THEY MUST NOT CALL ME ON MY CELL PHONE. I DO NOT ANSWER UNKNOWN NUMBERS CALL ME ON MY LAND LINE PLEASE I JUST CANNOT TAKE THIS FRUSTRATION ANY MORE AND AM STRONGLY CONSIDERING CANCELLING BECAUSE OF THERE LACK OF CONCERN TO MY PLIGHT WITH THESE REDICULOUS AUTOGENERATED RESPONSES!!!! MY QUESTION WILLI EVER BE ABLE TO SPEAK TO AN ACTUAL WARM BODY ?
1 reply
Review Distribution
5 Star
3 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
17 (80.95238095238095%)