motshidisi S's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

MS

motshidisi S

Active since Mar 2019

3

Reviews

0

Industries

Reviews

3 reviews

3 months ago

Poor customer service

Poor customer service, they don't answer my mail,WhatsApp or calls. Still waiting for my ferund I waited for more than 21 days.(remember the reason for the ferund I paid before I receive the product 3weeks later I'm still waiting no communication, I have to call them )it's 3months now I'm still waiting for my refund 😑

0 replies

90 months ago

Unbelievable

I was a member from 2012 ,then this year I lost a parent,then I was now informed that because I didn't pay my premium for two months.im not covered .I was informed of the terms and conditions of their company.is how hartless this company is.i asked for my money back wich I believe is fair since they couldn't help me and they refused.

2 replies

90 months ago

Bad service

My father passed away on the 3 feb2019 till to day I haven't received any help from them.i called the call center several times but still no help, the claims form were submitted where I to go to rustenburg to get a medical reports from a doctor's but I was told that the forms are not complete.is this what they call a good customer service.

3 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

3 (100%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy