Active since Feb 2019
This is the second time I have required their expertise, with handling Dept of Labour / UIF Matters. Extremely reasonable costs and knowledgeable staff, who respond with well written , explanatory e mails.
We were extremely disappointed to have a paid up package to Thailand, cancelled , by the tour operator (Owing to Covid 19 oubreaks in Thailand and nearby countries )The team at Imagine immediately offered us refund options or the opportunity to add to what we had already paid them and book something completely different, which we have done. Brenda Mhlongo and Thobela **** , thank you for assisting us through this. John & Margarita Fuller
Flight Centre La Lucia. After being let down by another travel agent regarding a trip to Zanzibar, we contacted Courtney Henman, who had previously assisted us with local travel to Cape Town. Courtney's knowledge of International travel and professional approach is exemplary. Unfortunately the trip we booked with her (Thailand) was cancelled owing to the Omicron saga. Her attention to detail and knowledge of travel insurance and the refund process, is outstanding. Courtney, you are a credit to the Brand. We look forward to booking more packages with you this year. Margarita and John Fuller
I was asked to retire in May 2020, after trying to navigate the mysteries of claiming UIF online, a former colleague and I tried UIF Connect.The claim took 16 months, owing to Lockdowns and Dept of Labour backlogs. The Team at UIF connect gave me regular feedback and the payout was worth the wait.IThey are now going to assist me with the UIF monthly submissions for our part time helper.It is worth paying a small fee in order to have these matters handled professionally Highly recommended.
La Lucia Mall. I have been shopping at La Lucia Mall, since it opened, many years ago .It is such a welcoming Mall ! Since being managed by Vanessa Blevins and the centre management team, the experience has been exceptional. The security guards greet me the moment I drive into the car park. Toilet facilities always spotless, no matter what time of the day. Covid Protocols, strictly observed. The level of service I receive from all of the stores I visit is amazingly "Tip Top". A great experience all round. Thank You La Lucia Mall.
Cosmetics Sales. Simmi from Clarins @ The La Lucia Branch. Ramona & Anastasia : Estee Lauder @ The Gateway Branch. Continual outstanding service . They contact me when there are upcoming specials and the follow up service and professional advice is exemplary and has been for many years.
It is a pleasure, to once again commend the booking team at Imagine Cruising. Special thanks to Avery Cookson and Leigh, especially as my deposit via credit card presented some challenges .This is our 4th booking with Imagine Cruising. World Class, professional and well informed staff. Highly recommended.
We have just booked our third vacation with Imagine (two cruises and one holiday) The service we received from their highly trained staff is world Class. The regular follow up e-mails, pertaining to our forthcoming departure in April are most reassuring. Dealing with Sonnita has been phenomenal, her attention to detail makes us feel as if we are Royalty ! Thank you Sonnita.
We have just booked our third vacation with Imagine (two cruises and one holiday) The service we received from their highly trained staff is world Class. The regular follow up e-mails, pertaining to our forthcoming departure in April are most reassuring. Dealing with Sonnita has been phenomenal, her attention to detail makes us feel as if we are Royalty ! Thank you Sonnita.
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